Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 10148510
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
great mouse to carry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the previous version for many years and it never failed me.
I would recommend this to a friend- Pros mentioned:Portability
Love this mouseb
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it so much I another one. I use it in my home office. It’s convenient if I’m working on the go. I’ve bought them as gifts as well. Definitely a must have if working from a laptop.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Kimberly,
Thank you for sharing your story with us, and for being a loyal customer! We couldn't be happier to hear you loved your new Microsoft Arc Mouse to much you had to pass it on. Whether it be the ease-of-use, portability, or simply the comfortable user interface, we're excited to be a required aspect of your modern workspace. We're glad it was a good investment for you, and happy to have received your recommendation.
Best,
Brad - Microsoft Customer Care
- Pros mentioned:Portability
Best mouse ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just received this mouse and hooked it up to my computer. It was so easy and it works flawlessly. I’m totally happy with my purchase.
I would recommend this to a friend - Pros mentioned:Portability
Great for on the go!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is absolutely my favorite. Love it endlessly. The texture feels really nice and it’s so convenient that it collapses flat and I can slide it in the outside pouch of my lap top case!
I would recommend this to a friend Functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily. Slightly difficult scroll. Accurate.
I would recommend this to a friend- Pros mentioned:Portability
Great mouse for Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't believe how easy it is to use this mouse. It makes a great difference when I'm scrolling online or reading. I like that it turns off as I push down to a flat position which also makes it very easy to transport in the case I'm using.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nana,
Thanks for reviewing your Surface Arc Mouse! We're happy that it's made a difference in how you use your device.
Kindly,
Victoria
Surface Customer Care
great for lefty's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have always had a hard time being left handed. this is perfect.
I would recommend this to a friendThe Coolest Mouse Around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the fact that the Surface accessories come in all different flavors. This ARC mouse has the coolest on and off feature around for bluetooth devices. There is no lag time in the responsiveness of this mouse. I love it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how much you're loving the Surface Arc Mouse. We couldn't be more thrilled that you are having such an excellent experience! We love providing customers with a variety of colors to fit every style. We're glad you found yours!
We appreciate the awesome shout-out!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Comfort
Good, Comfortable Feeling Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feels comfortable in the hand. Comes in a variety of colors although only two colors were available at the store when I purchased my mouse due to lack of stock Best Buy appears to keep per the salesperson. The only negative is that it does not always connect to the blue tooth and I have to reset it.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sharon,
We're glad that you've been finding the Surface Arc Mouse to be a comfortable fit for your Surface experience. We'd be happy to help you with the occasional connection issues you've run into. Please email our team at [email protected], and we can help get this fixed for you.
Kindly,
Victoria
Surface Customer Care
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is great and works wonders, better than other ones
I would recommend this to a friend- Pros mentioned:Design
Excellent Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is super thin and the design is beyond anything else on the market at this time. The click of the moues is fantastic and feel substantial but also very modern. It matches my keyboard for my surface perfectly. It's a must have!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi James,
We're glad to hear that you've been enjoying your Surface Arc Mouse! Thanks for leaving a review with some feedback; we've made sure to pass it along to our team for a read!
Kindly,
Victoria
Surface Customer Care
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Highly recommend. Better than last model.
I would recommend this to a friend- Pros mentioned:Design
Great portable mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design - click to activate and click straight to shut off. If need a portable mouse that is easy to carry in bag this is a good option
I would recommend this to a friend - Pros mentioned:Comfort
Comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several of these mice and love them. They take some getting used to but they are comfortable and work well on unusual surfaces such as a bed.
I would recommend this to a friend - Pros mentioned:Portability
Perfect fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this looked cool and may help the cramps in my hand. But it’s really great all around, glides smoothly almost becomes one with your hand, and the color was just right
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're excited to know you are happy with the style, comfort, and performance of your new Microsoft Arc Mouse! The Lilac color option is a great choice. Thank you for taking a few minutes to share your experience with the community! We appreciate it, and are glad you are enjoying your time with your new device.
Best,
Brad - Microsoft Customer Care
Better than the previous version
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This version is better than the previous version because this one is Bluetooth with a long range. The previous version used a USB transceiver that ended up sticking out along the edge of the computer and suffering damage.
I would recommend this to a friend- Pros mentioned:Portability
Excellent product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Very portable. Use it with my ipad pro. It lacks the functionality of a full size mouse, but its very portable. Would recommend this product if you looking for something small and functional.
I would recommend this to a friend Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves her pen uses it all the time with her surface
I would recommend this to a friendThis was a graduation gift for my granddaughter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My granddaughter picked this out with the laptop bundle
I would recommend this to a friendSmooth mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected perfectly, runs smooth. Definitely recommend it.
I would recommend this to a friend