Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Easy to use and stores perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of this mouse, it lays flat for storing and is very comfortable when in use. It can bend to fit your hand. I have one, my husband has one, my son and daughter have ordered theirs. We are very happy with these.
I would recommend this to a friendGood for general use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK for Ofice-y stuff but not great for 3D or gaming, as scroll is quirky and clicking not what it could be.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to review the Surface Arc Mouse. We're so glad it's been a great tool to use around the office. We're sorry you're having some occasional issues. We have some tips and tricks to help optimize the use of your Surface Arc Mouse here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
If you should encounter any questions, we're always happy to help. Feel free to reach out by contacting us here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. Will recommend to a friend. For a great price!
I would recommend this to a friendMuch better than the old Arc Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old Arc Mouse was not as good. I had problems with the left clicker on the old mouse. It stopped working and I had to toss 1 old Arc Mice. Too expensive to repair. And I still have the other one that has a left clicker problem. I am not happy! Best Buy should do something about this! Looks like a reoccurring problem. The new mouse is great so far. I am a little perturbed about the pricing. Apparently, the price differs on the color. This is not a good strategy. I bought 2 new Arc Mice in burgundy. I really wanted 1 ice blue and 1 cobalt blue. Went to my local Best Buy and they wanted to charge me an extra $26.00 to exchange 1 burgundy for 1 ice blue. No way. It's crazy! The burgundy color was the least expensive color at about $50.00/new Arc Mouse.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fills in small purse, works great love it. Just right for on run and in office.
I would recommend this to a friendI love the arc mouse surface edition!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So great to use & take with you folding flat! Well worth the money!!
I would recommend this to a friendSo cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a mouse, but it’s pretty cool. Love that it’s bluetooth, very easy to use
I would recommend this to a friendGood mouse for travel
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the mouse; it's very portable and comfortable. No carpel tunnel. That being said, you have to be careful to click in the correct place (which is not always obvious) or you get the wrong thing
I would recommend this to a friendBeautiful mouse, not made for comfort.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found this mouse uncomfortable, it worked great, paired perfectly, and seemed to work well and strong on most surfaces. The mouse looks amazing aside a matte black surface laptop. Holding it feels unnatural, my thumb, pinky, and ring finger have no where to go and ultimately end up getting dragged or akwardly supported. Recommended for small hands or light use only.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest remarks about Surface Arc Mouse. We're sorry to hear that the ultra-compact design was not a perfect match for you. If you're interested, you might like the Surface Precision Bluetooth Optical Mouse since it has a larger design. Check it out at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-precision-bluetooth-optical-mouse-gray/6149117.p?skuId=6149117.
We hope this helps!
Cheers,
Jessica
Surface Customer Care
so cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the size, how it it adjusts to fit my palm. the price was good
I would recommend this to a friendExcellent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best peripheral I’ve ever used. Great idea and design.
I would recommend this to a friendOrganamic design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to connect to my laptop, good design
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took a week to get use to the form - now it is difficult to use another mouse
I would recommend this to a friendCool product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool product! I love that it collapses flat so that it is easy to transport. The battery life is great and it is really easy to use. It matches perfect with the sleek design of the surface pro
I would recommend this to a friendNice little mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice feel to this mouse, Easy hook up and works well
I would recommend this to a friendbest mouse for surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i would highly recommend this product to my friends and family. ultra portable
I would recommend this to a friendOK mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it's suppose to do. nothing more nothing less
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality you would expect from Microsoft. Works great and we are very happy.
I would recommend this to a friendGreat with my Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great. It fold flat for convient transport with my Surface Pro 4
I would recommend this to a friendGreat color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works perfectly with my Surface Pro and I love the color.
I would recommend this to a friend