Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Sleek design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and easy to carry in backpack with slim design.
I would recommend this to a friendAwesome device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great contact and mobility. Former apple user and switched to Microsoft. No regrets! This mouse is perfect for travel!
I would recommend this to a friendTakes getting use to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the mouse and I use it alot. I do find myself using a traditional mouse, only because I'm more used to it.
I would recommend this to a friendProfessional and smooth feeling mouse/portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse has a somewhat professional and smooth feel. It is very nice to have for traveling and what not or if you are a student doing homework on the go or something. The price should be lower for the quality of the mouse but I love it so far so I can't complain to much.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Scott,
We're happy to be a valued addition to your modern workspace! We've built your new Microsoft Arc Mouse to travel well, and work even better, and we're thrilled that has been your experience so far. Hosting next-generation lay-flat technology, alongside a reliable and comfortable user interface, your new device truly has it all. Thank you for taking a few minutes to share your thoughts with us! We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
My favorite mouse!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. This is the 4th one I've purchased, as my family has "stolen" the previous three. It is a great travel mouse, as it folds flat, fits nice in your pocket or your backpack and automatically shuts off as it is folded flat.
I would recommend this to a friendNeeded to replace lost ms mouse.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You actually have inventory! So refreshing and valuable when shopping when out of my home market.
I would recommend this to a friendWorks very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Movement on the arc mouse is excellent. It fits in your hand very well. Having it turn on and off by bending it is really nice. My surface would bounce around on a website with a different (inexpensive) mouse without my doing it - the arc mouse seems to have fixed that, since it hasn't happened in the few weeks I've had the arc mouse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for raving about us to the community! We're thrilled to hear that the Surface Arc Mouse has been the perfect fit! This handy device is not only comfortable, but easy to store, as you have mentioned with the snap-flat feature. We're delighted that this has been the optimal solution for your desktop needs!
Kind regards,
Jessica
Surface Customer Care
Innovative
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes some time to get use to the void space, but easy connection and smooth scrolling
I would recommend this to a friendGreat mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works great love that it curves to my hand
I would recommend this to a friendNICE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE! FAST AND RELIABLE. I RECOMMEND IT! GREAT PRODUCT USER FRIENDLY! THAT WORKS FOR ME.
I would recommend this to a friendMouse for small hands
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alright if you have a small hand! Have to be more cautious!
I would recommend this to a friendComfortabel and convenient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so comfortable and so easy to travel with.
I would recommend this to a friendOkay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the first model better. This one is slow to bluetooth connect and I have to turn it on and off to see my Microsoft computer
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving us this review. We're sorry to hear you were disappointed with the new version of the mouse. Since the issues you described are not what we have come to expect from the device, we recommend you visit this page for step by step instructions to test your device: https://support.microsoft.com/en-us/help/4034571/accessories-keyboard-troubleshooting-wireless-and-bluetooth-issues.
Hope this helps.
Best,
Amanda
Surface Customer Care
Great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Feels good. Works good. It’s the best mouse I have used. I use on Mac computers.
I would recommend this to a friendSleak and portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mouse for its thinness and im not dissapointed. i use all the time and is a great substitute for a normal mouse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you decided to give the Surface Arc Mouse a try! We're thrilled you're loving the innovative design of this great tool, allowing for ergonomic comfort, as well as easy fold-flat storage. We hope you continue to love your Surface Arc Mouse!
Kindly,
Jessica
Surface Customer Care
Great Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable/flexible, takes the shape of your hand.
I would recommend this to a friendMouse works, but lacks fine tactile feel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Bluetooth mouse works well enough. But, it lacks ther fine control of the cursor like I usually get with a Logitech wheeled mouse. The scroll and zoom feature of the wheeled mouse is lost on this haptic-like mouse. The battery life is good and it's slim design travels well, but I probably would not buy this mouse again.
No, I would not recommend this to a friendMouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was something I didn’t know even existed. But I am in love with the folding mouse.
I would recommend this to a friendGreat Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a while to get used to this mouse but once I did its great. I'm using this mouse with my Surface. It's wonderful that you don't have to worry about a USB receiver as its connected via Bluetooth. I got it on sale and love this mouse!=
I would recommend this to a friendGreat travel mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mouse for using on the go. It's accurate, works on most surfaces and turns off when it's flattened. Easy pairing with my surface go and android tablet. I got the blue one and the deign really stands out. It's not the most comfortable for extended use, but for short sessions it's well worth the buy.
I would recommend this to a friend