Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Average Mouse?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Haris,
Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.
We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.
Best,
Heather
Surface Customer Care
Even better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good design gets even better. Very pale and it just works.
I would recommend this to a friendGOOD AN UGLY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology love the ability to put it in whatever shape fits you best and its functionality is a 5 plus stars There is something in the technology because here we are a month and a 1/2 past return date and it keeps dying no it's not the batteries. How about every 2 days it Disconnect from my system this is getting extremely annoying and I will be calling the Best Buy.
No, I would not recommend this to a friendNice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for anyone who has to work online for any length of time. This mouse definitely will save wear and tear on your wrist.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you have found your new Microsoft Arc Mouse to be a beneficial addition to your modern workspace! We know hours of keyboard and mouse time can take a toll on the body, so we've designed your new device to help alleviate some of that pressure, and provide a sleek, comfortable user interface. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate it.
Best,
Brad - Microsoft Customer Care
Unique
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little getting used to. Other than that, it’s awesome.
I would recommend this to a friendPerfect fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes it so much easier to use controls...the touch pad on my surface seemed a bit cumbersome at times... this mouse just makes everything flow better & faster
I would recommend this to a friendExceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is truly one of a kind. It has a very natural feeling to it and the overall design and functionality are exceptional.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Billy,
Thank you for the kind words! We're proud of the package we have put together in Microsoft Arc Mouse, and are delighted to hear you are enjoying your experience. Whether it be the comfortable, natural feeling of the mouse, or the optimized functionality it provides, we're glad you are enjoying your time with it. We appreciate you taking some time to share your story with us!
Best,
Brad - Microsoft Customer Care
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very smooth feel and easy to set up and use. Great product
I would recommend this to a friendLooks great but tricky to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek look of this wireless mouse and it stores flat for easy storage. They only thing it’s that it is super sensitive and I find it at time hard to control when I try to highlight something for cutting and pasting, etc - and had to struggle with it quite a bit.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that you love the sleek and compact design of the Surface Arc Mouse. We know switching mice can be a big task, and we're here to help. Here are some helpful tips for how to navigate your Surface Arc Mouse: https://support.microsoft.com/en-us/help/4037233/surface-microsoft-surface-arc-mouse.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son and he loves it. I would recommend.
I would recommend this to a friendThe coolest mouse ever created
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the coolest mouse ever. Turns on and off by simply arcing it. The setup was automatic, no usb piece its all bluetooth baby.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that your new Microsoft Arc Mouse was easy to set up and start using. Thank you for sharing how cool it is to use; we hope you continue to enjoy it.
Cheers,
Chuck
Microsoft Customer Care
Perfect for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson used mine & loved it, so I had to get him one for his birthday since he will be in college in the fall. Love that it goes flat for transporting.
I would recommend this to a friendNice but pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Easy to use and set up. Little expensive though.
I would recommend this to a friendInteresting yet fun!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very interesting mouse to use, simply fold the mouse to turn it on, and flatten it to turn it off and put away for easy storage/travel.
I would recommend this to a friendLove the feel of this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this mouse everyday. It fits nicely in my smaller hand.
I would recommend this to a friendGreat!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The arc mouse is a great addition to the Microsoft surface book 2! The arc is much more comfortable to use than a regular mouse and it was incredibly easy to set up!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your excitement about your Surface experience. We're delighted to hear that the Surface Arc Mouse has been a wonderful pairing to your Surface Book 2! We hope you continue to enjoy the comfort and ease of the Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Surface Arc Mouse I have. It fits my hand perfectly and works very well. I love that it flattens for storage-makes it easy to store for transport.
I would recommend this to a friendLove the curve and simplicity of control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great, does drop Bluetooth a little too often.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you're having some difficulties with your Bluetooth connection. We highly recommend checking out these troubleshooting tips: https://support.microsoft.com/en-us/help/4023522.
If you should experience any further questions or concerns, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Does what it is supposed to do well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer mouse. Responsive, folds flat to turn off and takes less space.
I would recommend this to a friendworks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great mouse, lays flat when not needed and stores well.
I would recommend this to a friend