Customer Ratings & Reviews
- Model:
- CZV-00001
- |
- SKU:
- 5859104
Customer reviews
Rating 4.6 out of 5 stars with 4483 reviews
(4,483 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mouse when you want it, packs flat when you don't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compact, easy, and usable. No stupid dongle to plug in - just works. I don't know why MS is moving away from these great accessories.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Mouse but too high price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit weird to use in comparison to Logitech mouses. In my opinion, it's a great and convenient mouse for road trips and small space in bags, pocket etc. It's not worth $89
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Cool design and manufacturing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cons - price too expensive ‘scrolling takes getting used to. Certain surfaces and colors can effect it. Pros. Comfort, fold to power, and fatten when not In use to save battery. The arc and the material used to cover feels so natural. Connection to surface book 2 was easy and haven’t had any connection issues, works I really like this, wanted to love it but the price vs what it’s capable of doing prevents that.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you're loving your Surface Arc Mouse in combination with your Surface Book 2. We're thrilled to provide our customers with comfortable and easy to use devices for all your needs. We deeply appreciate your honest feedback!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use everyday for work and is very easy to use and comfortable for my hand. Easy to pack and take with me whenever I go.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this mouse since may 2023. I absolutely love it. Light and easy to carrie around in a bag. Highly recommended it. I boughtbthis on sale for 50. It is pricey but it is worth the investment. Intried using the mx master 3s because of all the rage but i liked my arc better due to the track pad and how lightnit is. Highly recommend
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
MS ARC Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ARC Mouse. Really hard to find so I buy one when I see one. My 5th one!
I would recommend this to a friendRated 5 out of 5 stars
I really like this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bluetooth setup was easy. It is light weight and compact.
I would recommend this to a friendRated 4 out of 5 stars
Great with an exception
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, sleek, and easily portable, the arc mouse is the perfect purchase for minimalist. The one catch I would say is that if there is ever a reason you need to left-click then right-click (or vice-versa) such as playing a shooting game, this cannot perform that function as it is one solid click piece. Also, no middle clicking of course, however you can still scroll.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you're enjoying your Arc Mouse. We designed this mouse to be the perfect portable accessory, enabling you to do more wherever you are! We appreciate your feedback about being able to use the mouse in your left hand and we will be passing it along to our team. Thank you for honest feedback, we're sure it'll help the next person looking for their future accessory.
Cheers,
Rebecca
Microsoft Customer Care
Rated 3 out of 5 stars
It's a really solid GOOD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To start off with, let me say that there is nothing wrong with a solid GOOD rating. It's a mouse after all. I think it is slightly overpriced at $79. PROS: Easy setup/use... arc the mouse and it powers on and connects automatically on the first use. Flatten the mouse and it powers off and disconnects. Great battery life from the 2 AAA batteries. CONS: No ability to reverse the scroll direction. Rechargeable would be preferred over replacing batteries.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 3 out of 5 stars
Sleek, but has limitations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks really gorgeous, fits well in the hand, and turns off by flattening it. But if you need to left- and right-click simultaneously, it won't work. Scrolling is a bit shaky, too.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse. The size and design are ideal to bring in my case with the laptop.
I would recommend this to a friendRated 4 out of 5 stars
Sleek Product that takes some getting used to.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're coming from a normal mouse, then this may take some getting used to. Sometimes you may click in the wrong area of the mouse and it will right-click instead of left-click. It really is a good mouse once you get used to it. Would I recommend it to someone who works fast and may get frustrated easily? No. However, if you're willing to try a sleek new product that may take some getting used to, this is a good one. Very smooth and functions well. Battery lasts a decent amount of time (AAA). I used it heavily for about 6 months before I needed to change the battery. Mind you, it had 5% left.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
P.O.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to travel, it's works great and the flatten option for transportation is good for fitting into my bag when I travel. The battery life is also very good, didn't have to change my battery at least for 6 months but I also don't use it every day.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Unique style
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look sleek in size .just like a cute toy in the hand . A very valuable and briliant structure of shape.
I would recommend this to a friendRated 5 out of 5 stars
Great compatibility with iPad pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my iPad pro. Works very well. This color goes with the platinum iPad. There is a slight lag, but still good. Love how flat it gets to pack away. However it is an expensive mouse. I waited for the Thanksgiving deal.
I would recommend this to a friendRated 5 out of 5 stars
Great mouse. Portable, adaptable, beautiful.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read so many iffy reviews on this I was hesitant to try it but with Best Buy's great return policy (especially for Elite members) I was confident that I wouldn't be losing anything either way. This mouse has far exceeded my expectations. It's possible that is because I had lowered them after reading but I haven't found any of the issues I've seen talked about. 1) Setup: When using this with my new Surface Pro 7 I pulled the tab out of the battery pack and clicked the mouse into place to turn it on and the tablet saw and asked to connect immediately. Of course I said yes and after a short driver setup the mouse was working with no issues. 2) Connectivity: I have had no issues with the mouse connecting as soon as I click it into place. It also works perfectly from 10-20 ft across the room. I love being able to click turn the mouse on, do some quick work with it, then fold it flat and set it aside. It's been a lot more useful than I thought it would be. 3) Ergonomics: I have pretty big hands and have had no issues sliding the mouse around with my palm or just my fingertips. When clicked into place it actually feels like most of the other "ergonomic" mice I'm working with. 4)Tracking: Seems to be as accurate as any other mouse I have for my work though I haven't tried to do any fine detailed work with it since the Surface Pen is so great for that. Works well enough to quickly navigate with, play games, and copy, paste, and edit scripts on multiple workspaces. The sensor also seems to work on any surface. I started using it on my bare leg and it worked great on there though anything will work better on a properly textured workspace or mousepad. 5) Portability: This is actually a huge plus for me. This mouse slides perfectly into one of the notebook slots inside of the Timbuk2 classic messenger bag. The other notebook slot fits my aircard. It's a perfect and powerful setup with the i7 Surface Pro 7. I would definitely recommend getting this mouse and if you're unsure you can always try it out and return it within the return period (which currently during the holiday is sometime in early January, a two month trial won't hurt).
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there!
We're delighted to hear you'r enjoying your new Surface Arc Mouse. We're also fans of how easy it is to setup and travel with this accessory, enabling you to do more anywhere! Thank you for taking the time to write out such a detailed review for the community, we know it'll help the next person looking for the perfect accessory!
Happy scrolling!
Rebecca
Surface Customer Care
Rated 5 out of 5 stars
Best mouse ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to use with my laptop that has a mouse pad that I can't quite figure out. It is very ergonomic, very responsive. I also love the fact that it can be flattened which makes it easy to carry anywhere. Once sync it links automatically when you turn it on. Microsoft hit this one out of the ball park.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted that the Surface Arc Mouse has been the perfect solution for you! We're so glad you're loving the fold flat design that makes this mouse so unique. Thanks for taking the time to tell the community about the success you have had with the Surface Arc Mouse!
Cheers,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Best Mouse Ever.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't use a port, batteries last long, responsive and comfortable. Love it.
I would recommend this to a friendRated 4 out of 5 stars
Great travel mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a great travel mouse. I like the size and functionality of this mouse. Build quality is great and it works as advertised. It takes a while to get used to the shape. The scrolling pad is showing some minimal wear. I am a little worried about how it will look over time, but we will see. Other than that, it is a great mouse if you want something thin, light, and with good battery life.
I would recommend this to a friendRated 3 out of 5 stars
Neat Idea - Mediocre Realization
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface arc mouse has a very slick design. It is neat, and practical, that it flattens so that it doesn't take a lot of space in the case. It is also very extremely useful that it turns off when flat, and on when arced. However, the surface arc is not ergonomically well designed - there is almost no curvature perpendicular to the arc shaped direction. The scroll pad is a neat idea, but the sensitivity could have been optimized a bit more. I don't mind not having to distinct buttons, but, for some reason, it often does a left click when I try to right click it, even if I press the far right edge of it. There are a few other minor drawbacks - it would have been nice had it been rechargeable and not with external batteries (although I'm not sure that's necessarily better), and if they could have find a way to add a middle button that would have been nice as well. To summarize, neat idea - mediocre realization. would have considered it an OK mouse for a third of the cost, but not at this price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing some honest feedback about Surface Arc Mouse. We always want our accessories to provide the best experience for our customers, and your feedback helps us accomplish that. We'll be passing these notes along to the rest of our team, and thanks again for taking the time to share.
Best,
Heather
Surface Customer Care







