Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Amazing mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the sleekest, sturdiest mouse out there! Works perfectly! Love the color!
I would recommend this to a friendWill no longer connect to bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a month after purchasing and just beyond my return window the mouse no longer connects to my surface and is not recognized in pairing mode by multiple conputers. Blue tracking light is still on and can put into pairing mode, but cannot get further than that.
No, I would not recommend this to a friendNice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice feel, response is smooth, nice that it folds flat
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for sharing your review with us! We're pleased to hear you've been enjoying the unique design and comfort of your new Arc Mouse.
Cheers,
Heather
Microsoft Customer Care
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse for your new surface pro. A little peicy but worth it
I would recommend this to a friendEasy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it lays flat for portability and that it turns off automatically when flat.
I would recommend this to a friendlove it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It is ergonomic,sleek and works great..
No, I would not recommend this to a friendNice design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the compact nature. Pairs well on Bluetooth. No complaints other than price.
I would recommend this to a friendeasy to store
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy fold down for storage, easy and responsive to use with nice feel.
I would recommend this to a friendAWESOME
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works great! I got it for school. Love!
I would recommend this to a friendvery sleek but there may be better alternatives.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the arc mouse, however giving it 3 stars because it often disconnects from my surface.
No, I would not recommend this to a friendGreat MSF mouse
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse , good arch support, good Bluetooth connectivity
I would recommend this to a friendthis has design issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse may work with surface devices however the specs says it not a requirement & the support issues are there without resolution. however if you're like me and desire a "touch" enable mouse (basically a touch pad on the top surface of a mouse like that of apple's great mouse), this is the best i've seen .. just have to live with reconnecting this thing every time you want to use it. it's a pain but i'm so used to using a mac so...
No, I would not recommend this to a friendMicrosoft arch mouse
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product to keep your hand comfortable with easy use.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device very easy to use and adjust perfect to my hand.
I would recommend this to a friendmy mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very comfortable and agile. Also love the fold flat feature
I would recommend this to a friendMight be good for some, but not for me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I grabbed this to use for work. I’ve seen others using them, figures they must me pretty nice. Had a cool design, foldable. But then I grabbed one and took it right back after 30 minutes of usually. Wow not my style at all, not comfortable, just no understanding of how people like it. Of Microsoft has to have that top dollar price tag as well. This is no negative reflection on BB at all. Just on Microsoft.
No, I would not recommend this to a friendArc mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product it makes my assignments go by quickly .
I would recommend this to a friendGreat Tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mouse works very well and easy to carry around with you
I would recommend this to a friendLove this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great! Love that it's sleek and works great on all surfaces!
I would recommend this to a friendLooks nice but needs large hands to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have medium to large hands and have a tough time due to the very high arch. Wish there was a way to flatten it a little and still keep on.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for taking the time to leave some feedback about your experience with Surface Arc Mouse. We're sorry to hear you've been having some difficulties using your mouse, and we'll be sure to pass this information along to the rest of our team. If you're looking for a mouse that has the same easy portability as Surface Arc Mouse but a more traditional form, we highly recommend checking out Surface Mobile Mouse, which you can do here: https://www.bestbuy.com/site/microsoft-surface-mobile-mouse-silver/6261287.p?skuId=6261287.
Kindly,
Heather
Surface Customer Care