Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
MSFT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is ergonomically amazing and easy to setup
I would recommend this to a friendArc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc Mouse is very easy to use and love the lilac color.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .We love the lilac color too! It's great to hear that the Arc Mouse is working well for you, Lexus.
Tom
Microsoft Team
Be careful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure whether it's the arc mouse or my computer, but the right click on the mouse does not work consistently for copying and pasting.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your feedback. We greatly appreciate you taking the time to let us know about your experience with the Surface Arc Mouse, and we would like to let you know we're here to help. It sounds like some of the inconsistencies with your mouse can be solved by changing your mouse settings on your Surface device. We recommend following the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. Please be sure to scroll to the bottom where it says "Microsoft Surface Arc Mouse doesn’t do what I want it to." If you should still be experiencing any issues with your device, please don't hesitate to contact our support team for further troubleshooting here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Pretty average for my taste
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more from the average Mouse but I fount it to be pretty average, very good accessory but was expecting more
I would recommend this to a friendErgo fabulous
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful mouse, very easy to use and comfortable!
I would recommend this to a friendA pricey alternative for the business traveler.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, sleek, and easy to carry around. A little bit pricey.
I would recommend this to a friendIt’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not to impressed with this mouse. It works ok but the click part turned black after a couple of weeks of use and I can’t get it off
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We'd love to hear more details about your experience. Please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/. We look forward to assisting you.
Kind regards,
Jessica
Surface Customer Care
Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool design, works well. I definitely recommend this mouse.
I would recommend this to a friendPerfect!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the feel of this and the sleek look. Works great!
I would recommend this to a friendcute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its very cute and sleek love packing it away in my bag
I would recommend this to a friendBest mouse so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking mouse. Very easy to set up and problem free so far.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you have had an issue-free setup period with your new Microsoft Arc Mouse! Thank you for taking a few moments to share your thoughts with us. We're glad you enjoy the updated design, appearance, and ease of use it provides.
Best,
Brad - Microsoft Customer Care
Very easy to pair and use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife got this for her surface pro 2 and she loves it
I would recommend this to a friendBetter thank expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cool design, responsive sensors and the most ergonomic mouse ever
I would recommend this to a friendOK - Not my favorite mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although it is ergonomically comfortable, the function is somewhat difficult to control. Not my favorite over other types I’ve used.
No, I would not recommend this to a friendNot beneficial for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is an excellent device, but did not improve on my capabilities with the touch pad and screen for my Surface Pro 4.
I would recommend this to a friendGreat Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mice for travel and comfortable to use. Flexible shape.
I would recommend this to a friendGood mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the option of it flattening out and curling back up for the power option. I do not like the fact it doesn't have a roller and a inside click option. I've had to use a different one with those options for my architecture application for the pan and rotate needs.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, comfortable design and holds up pretty well.
I would recommend this to a friendArch mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like how it arches and folds down for storage. Smooth handling.
I would recommend this to a friendReally neat mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a great mouse that arches to your hand or lays flat.
I would recommend this to a friend