Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Slow mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a hard time getting the mouse to scroll. Not sure why, but it has a mind of its own. On another note, it is great having it wireless, which allows me to use my thumb drive at the same time.
No, I would not recommend this to a friendNot ergonomic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird angle for my hand, difficult to scroll, hard to manuver, rather use track pad on laptop.
No, I would not recommend this to a friendGets the job done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not ideal for the long term. Picks and chooses when connects.
No, I would not recommend this to a friendStiff wrist for long term use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good but after a while your wrist stiffens a bit.
I would recommend this to a friendLimited Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is great for traveling, but it was unable of clicking both buttons at once.
No, I would not recommend this to a friendWorks well, but feels different from reg mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as it should. My only issue is having a not rolling section to use as I am not use to it. But it functions well. It's just an operator getting use to something with a different feel.
I would recommend this to a friendGreat mouse great battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but the price is a little too high for what it is, got it on a price match deal for around $50 and does the trick
I would recommend this to a friendAwesome product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. I love the color and its ability to straighten out so that I can carry it anywhere and not worry about crushing it. It works on any surface as long as it it flat. Well, I actually saw it work in midair too. It's Great!!!
I would recommend this to a friendSlim and good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice slim design and Works well with my surface pro
I would recommend this to a friendConvenient To Travel With
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird shape and therefore forces you to use an odd grip. I do not use it unless I have to. It is however very easy to travel with because it “folds” flat and turns off at the same time. Not a big fan of it.
I would recommend this to a friendPerfect set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the entire set as a gift and it honestly looks great all together! I'm just unsure if having soo many accessories (mouse/keyboard/pen) would be an issue as I'm unsure if they all have their own wireless USB or if they can all just connect to Bluetooth
I would recommend this to a friendnot with the $$$$,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes it works sometimes it does. Im not sure if it is just because it needs updating.
No, I would not recommend this to a friendGreat mouse, less than great finger resting option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid mouse but the hollow underneath creates for a slightly awkward hold. I personally like to rest my thumb and pinky on the side of the mouse but the design of this device means that there is no mouse body to rest your fingers on.
No, I would not recommend this to a friendNot for everyone!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the cosmetics look beautiful this mouse did not feel very comfortable in my hand. I have large hands and usually do not have a problem with a standard mouse. I returned this one and purchased the standard wireless Microsoft mouse. I also saved a couple bucks by buying the less expensive model.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for sharing your experience with Surface Arc Mouse. We're sorry to hear Surface Arc Mouse was not a comfortable fit for you, but we're glad you were able to find a different mouse that better suits your needs.
Kindly,
Heather
Surface Customer Care
Nice mouse, needs separate left/right clicks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The folding gimmick of this mouse is great, and to be honest, that's what we purchased it for. Unfortunately, I was planning to use this to game on the go a bit, and it doesn't seem to let you left and right click at the same time. It does connect to your bluetooth enabled PC very quickly though.
No, I would not recommend this to a friendNot sure yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not decided if I like this mouse or not. It does not feel comfortable yet
No, I would not recommend this to a friendWouldn’t choose this color again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The white one has a tendency to get dirty looking quickly.
No, I would not recommend this to a friendExcellent Choice for Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I much prefer this arc mouse to the other version. It automatically pairs with the Surface and I can scroll using the mouse without having the perfectly align my finger like on the original arc mouse. Also, I really like the option to choose different colors.
I would recommend this to a friendUncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and bought the Surface Mouse. More comfort and better price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback with the community. We're sorry you were not a fan of Surface Arc Mouse, but we are glad you found a great fit with Surface Mouse. Please let us know if there's anything we can do to improve your experience. Our team can be reached here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
underwhelmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited when I got this mouse. However it is a bit small and the shape feels a bit awkward. As well the scrolling feels a bit weird and not always accurate. For people with smaller hands this mouse may be good but for bigger hands it just feels too small.
No, I would not recommend this to a friend