Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Dad and his new Surface Laptop. The pack well and don't require a usb dongle to use.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're delighted that you love your Arc Mice. It's great to hear that they fit the needs of you and your father. Thank you for sharing your thoughts; we hope you continue to enjoy using your new mouse.
Cheers,
Chuck
Surface Customer Care
Three Stars for Cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's alright...I just can't see why anyone would ever need a mouse. Especially a mouse this expensive for a Surface that you'll always be within touching distance of.
No, I would not recommend this to a friendHad to return just for the size.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse to work with but sadly for my hands it ran small. Otherwise a good bet. Had to return just for the size.
No, I would not recommend this to a friendErgonomical and mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good feel and some nice color options. Only issue is sometimes you get right and left clicks mixed up but for the most part very responsive. Folds flat for travel.
I would recommend this to a friendNeed return or exchange or replace
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working properly with my MacBook pro So I’m trying to return this
No, I would not recommend this to a friendTravel mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a hard time switching from one device to another. I have to each time disconnect and connect the mouse. Other than that it is great to use and travel with.
I would recommend this to a friendDid not like
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an item that I wish I didn’t purchase…did not work good for me
No, I would not recommend this to a friendedgy mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse takes some getting used to. It is light and the power on/ off function operates by either arching it ( on) or flattening it out ( off). Very futuristic.
I would recommend this to a friendLove the design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept for j design. Only issue is it disconnect at times and this can get annoying especially when in the middle of something important.
I would recommend this to a friendAwesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really impressed with the smoothness of the mouse, does what I need it to do. Much improvement...
I would recommend this to a friendLove it!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I wanted to have it match my keyboard and pen. User friendly and easily connected automatically. Not like Apple.
I would recommend this to a friendCool design, weird mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its just so thin. Theres nothing to grip on the sides, weird for me since i use a gaming mouse when not traveling
I would recommend this to a friendGreat and convenient
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and convenient. This is the second one I have bought…one for each child’s computer.
I would recommend this to a friendok mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ok mouse, sensitivity is pretty bad and doesnt work well on most surfaces. Doesn't feel right in my hand either. really small. Ended up using my own mouse instead
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry you've been experiencing some difficulty with your Surface Arc Mouse. This mouse should work well on most Surfaces as long as they are not reflective, or transparent such as glass, or a mirrored surface. We have some simple troubleshooting steps that you can try to set the sensitivity of the Surface Arc Mouse to suite your preferences here: https://support.microsoft.com/en-us/help/4023522.
If you are still experiencing some unusual issues, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
We're always happy to help!
Kind regards,
Jessica
Surface Customer Care
pretty good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my surface pro the only thing I don't like is how easy and quickly it got dirty
I would recommend this to a friendSleek design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the form factor, but there seems to be a flaw: right and left click are one giant button, so you can only press one at a time, it's proven useless on certain games.
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Instantly reconnects when you curve it to turn on. Turns off when you lay flat. No issues whatsoever. Makes navigating much faster than trackpad. Buy it.
I would recommend this to a friendBeast mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is a lot like the mouse with max book! Love it works with finger swipes and not a rolling ball
I would recommend this to a friendGet it only if you like how it looks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but not practical for long term use. Would definitely recommend it if you’re going for looks.
I would recommend this to a friendMouse Hunt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it goes up down and sideways. Slim and compact but it did not fit comfortable in my hand. Had to return
I would recommend this to a friend