Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Easy use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best accessories for the surface.
I would recommend this to a friendnice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the arc fit feels. it took some getting used to at first, but now I love it.
I would recommend this to a friendThe design is bad
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its design is very bad and uncomfortable, especially after long-time use.
No, I would not recommend this to a friendOverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, but doesn't work as well as advertised -- especially given its price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for reaching out. We're sorry to hear you've been experiencing some difficulties with your Surface Arc Mouse, and we'd love the chance to help. Please feel free to reach out to our team here: https://aka.ms/AA4rbq6, with any additional feedback you'd like to provide.
We hope to hear from you soon!
Best,
Heather
Surface Customer Care
GOOD DESIGN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.compact but yet works as well the button work great
I would recommend this to a friendMicrosoft Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this mouse and it works in any surface.
I would recommend this to a friendStylin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So cute and stylish and easy to use its comfortable
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mouse ever had! Awesome innovation!
I would recommend this to a friendGood product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was a different color available. Not much option.
I would recommend this to a friendNot recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good, it is not easy to control that and the click is not sensitive.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mark,
Thanks for taking the time to reach out. We're sorry to hear you've been having some difficulties with your Surface Arc Mouse. If you haven't yet, we highly recommend trying some of these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023522. If you continue to have the same difficulties with the performance of your Surface Arc Mouse please feel free to reach out to our support team here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
As expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check prices prior to buying, depending on day might be cheaper at other vendors
I would recommend this to a friendGreat mouse!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse works good. Sensory part not as good as the magic mouse.
I would recommend this to a friendLove it !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is wonderful and worth the money. I really like it
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alabosulutely brilliant technology. Love the moise
I would recommend this to a friendGreat great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful highly to recommend for anyone who is buying
I would recommend this to a friendAwesome mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most stylish speak moise. Loved my burgundy mouse.
I would recommend this to a friendStylish but not the nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved to Microsoft products after 12 years of continued apple use. Not satisfied at all. The mouse keeps disconnecting even when the battery is new. Sliding fingers on the surface to move the cursor isn’t the most elegant experience.
No, I would not recommend this to a friendGood for travelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is good for travelling. It can go completely flat to protect it from the rigors of being in your bag. However the response sensitivity of the mouse is really bad. It is nothing like a normal mouse for your desktop.
No, I would not recommend this to a friendnot comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not comfortable in your hand with only one setting
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
We're sorry to hear that you didn't find the Surface Arc Mouse to be comfortable. We appreciate the feedback, and will pass it along to our team.
Kindly,
Victoria
Surface Customer Care
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the mouse would work when it was on the first bend. Otherwise, good.
I would recommend this to a friend