Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
Not working for me
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt get it to work with my Surface Pro 8, im guessing this is obsolete for that PC
No, I would not recommend this to a friendNot comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was made for comfort but it was very uncomfortable to use.I wonder if it’s because I have small hands
No, I would not recommend this to a friendcool wireless mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for someone that really liked this form factor of mouse, but wasn't able to get one themselves. That said, I have tried one before and see why they swear by it - it's very ergonomic, lightweight, and looks cool to boot.
I would recommend this to a friendUncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't want to hold arch when using wants to flatten back to the off position. Makes it uncomfortable to use especially for longer periods.
No, I would not recommend this to a friendExcellent mouse. Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned several mouses. By far this one tops the list. It conforms to my hand nicely, it folds flat and fits nicely in my computer bag and battery lasts long. I absolutely love it and would highly recommend it. I will definitely buy this type mouse again if it dies. It is like the Duracell battery though it keeps going.
I would recommend this to a friendStopped working, super sad.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this mouse but it just stopped working. I bought it in June, it’s now October and I have not been using it often. It won’t connect to my laptop (also a Microsoft device) anymore.
No, I would not recommend this to a friendCute but stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse stopped working after a week and I had to return it. It is really cute thought. I would not be able to recommend it though.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with how my hand had to hold it. Uncomfortable. Expensive for a mouse. Returned it.
No, I would not recommend this to a friendGood looking but not working.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appearance design, however, really hard to use.
No, I would not recommend this to a friendgreat concept... that's it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and feel and even build of the mouse is very, very nice. The concept of it flattening out is also very practical. But as an actual mouse (what it is intended to function as), it is very unreliable, ergonomically uncomfortable and much too small for the hand. And I by no means am a big guy with a big hand (5'9''). I unfortunately had to return this item and am very pleased with a new mouse that I purchased; the Logitech MX Master 3.
No, I would not recommend this to a friendDoesnt always sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd say about 40% of the time the mouse doesn't sync to the surface, and I have to turn the mouse on and off 3 to 4 times to get it to work.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate you taking the time to reach out to us about the difficulties you've been having with your Surface Arc Mouse. To assist, we have some great troubleshooting tips via this link here: https://support.microsoft.com/en-us/help/4034571.
If you need any additional help with your Surface Arc Mouse our support team can also be reached here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
Microsoft - Arc Mouse - Poppy Red - Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Its a little laggy and the glide on any surface is not very good and does not pick up all movement. Good for the price.
I would recommend this to a friendDo not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Didnt like it. Not ergonomic and I prefer the cheaper surface mouse
No, I would not recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, it is not worth the prize, it has nothing special, feel cheap, the arch doesn't feel right on your wrists or hand, it doesn't slide smoothly on the desk tablet, it doesn't work when it is flat, it takes time to reconnects to bluetooth often.
No, I would not recommend this to a friendAwesome mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arc mouse--size, ease of use, easy off/on, Bluetooth connection, no plug in device to take up a USB port!
I would recommend this to a friendDon't work on 2015 HP pavilian
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would work good but I have a older computer and it doesn't have Bluetooth... got the other works well...
I would recommend this to a friendUncomfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable. I returned this mouse back to the store
No, I would not recommend this to a friendMouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me was not comfortable, I prefer normal shape, but my husband love the one that he has
No, I would not recommend this to a friendNot the best fit for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was most like just not a fit or match for me, I did return this item and purchase another mouse
No, I would not recommend this to a friendvery expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked ok but just hit comfortable and very expensive. better if with an inexpensive bluetooth mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your honest review of the Surface Arc Mouse. We're sorry to hear that you are unhappy with the pricing. We are always striving to bring value to our customers in the devices that help them achieve more. We appreciate you giving the Surface Arc Mouse a try.
Kind regards,
Jessica
Surface Customer Care