Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Smooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's so light and fits the palm of my hand perfectly. I love that I can flatten it to make it easier to move around. It syncs quickly and has given me no issues. Love the color too!
I would recommend this to a friendwhat a letdown!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had really high hopes for this nifty and pretty mouse. They were mostly dashed: right click cannot be used simultaneously with left (so shooting games are a no-go) precision is off and scrolling is an absolute chore in adobe premiere the three-finger-click option is often falsely triggered by two fingers horizontal scrolling feels awful you cannot go back with a swipe gesture, in fact there are no gestures supported like on the trackpad. for a dude with normal-sized hands, this was cramp-inducing to use. the arc and width are not high or wide enough the design is beautiful and novel; that's about all this mouse has going for it.
No, I would not recommend this to a friendCool design and manufacturing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cons - price too expensive ‘scrolling takes getting used to. Certain surfaces and colors can effect it. Pros. Comfort, fold to power, and fatten when not In use to save battery. The arc and the material used to cover feels so natural. Connection to surface book 2 was easy and haven’t had any connection issues, works I really like this, wanted to love it but the price vs what it’s capable of doing prevents that.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you're loving your Surface Arc Mouse in combination with your Surface Book 2. We're thrilled to provide our customers with comfortable and easy to use devices for all your needs. We deeply appreciate your honest feedback!
Cheers,
Jessica
Surface Customer Care
So good I got 2
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got 2 of these for different computers and love them...quick pairing when turned on and so easy to travel with when u push them flat
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse. The size and design are ideal to bring in my case with the laptop.
I would recommend this to a friendGreat Computer Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is the most responsive and easy to use I have ever owned. The only area it lacks is that when you try to slide a page up or down, it is mostly unresponsive unless you have your finger in the exact spot needed for that to happen. It moves the cursor with great precision and is responsive in every other way.
I would recommend this to a friendArc mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works pretty well, but sometimes it does not connect and you have to delete it and try again. Overall, I like it.
I would recommend this to a friendVersatile Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for use with my SurfacePro. Nice feature to lay flat to turn off and bend to arc to turn on. Laying flat makes it easy to store in a backpack pocket. I wish it came with a small fabric bag for protection when in my backpack. The touch sensitivity is good and the clicker works easily. Would be a nice feature if it had touch scrolling.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We really appreciate your feedback! We've passed your review along to our team and hope that you continue to enjoy your Surface Arc Mouse.
Kindly,
Victoria
Surface Customer Care
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mouse and very stylish. My only complaint is that sometimes loose connection
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great shout-out! We're glad you're loving the convenient and sleek design of Surface Arc Mouse so far. We're sorry to hear that you have been having some occasional connectivity issues. Here are some tips that can help: https://support.microsoft.com/en-us/help/4023522.
If you should ever experience questions or concerns about any of your Microsoft products, please do not hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Good and bad
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good quality mouse and the foldability is nice, the shape takes getting used to and the fact that there is no center scroll functionality is a bummer
I would recommend this to a friendUnique
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the feel and it is easy to use. Like that it turns off when you flatten it. That will save battery power. It is easy to pack in the tablet pouch that I have to carry my stuff when traveling
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're delighted to hear you're enjoying your new Surface Arc Mouse! We're also fans of how easy it is to carry around this mouse by having it go flat. Thank you so much for the great shout out and we hope you continue to enjoy your new Surface Arc Mouse!
Happy scrolling,
Rebecca
Surface Customer Care
Prefect Navigation in the Palm of Your Hand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This clever streamlined mouse is ergonomically perfect and navigates across the screen effortlessly. easily collapses to a flat and thin component that easily stored and portable.
I would recommend this to a friendNot Bad, I mean it's a Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say about a mouse and I've only had it a month or so. It linked up seamlessly but sometimes it is difficult to move the pointer into precise points on the screen. I like my mouse settings on high and work with Adobe products, sometimes it's tough because the mouse movement is not that smooth/precise.
No, I would not recommend this to a friendQuality Mouse but Scrolling Not Polished
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is made of quality materials and I believe would feel nice in the hand of most. The scrolling is adequate but not as fine tuned/polished as you get with Logitech Mice with scrolling. Of note, it is of a modern color; however, the gray is a different tone (lighter) than the metal color/key color of the Microsoft Modern Keyboard.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for your opinion on the Surface Arc Mouse! We read each review that comes in, and it's always great to see what our customers are noticing, and where they think we can improve! We've passed this feedback along to our team, and thank you for taking the time.
Kindly,
Victoria
Surface Customer Care
Love my mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse was easy to installed. I love the size of the mouse and that iy takes very little space in my bag.
I would recommend this to a friendAlmost 5 star Microsoft.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much different feeling in my hand than the logitech I was using. Would be nice for an actual wheel in the center to feel the clicks of the scroll. Once old school always old school. It does turn off when flat and is easy for travel purposes. IF they made a larger size for my large hand AND gave it a scroll wheel I would never turn back.
I would recommend this to a friendFirst rate mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No wires and seems to work on just about any surface - no more mouse pads! It is especially handy when traveling as it collapses into a flat piece that slips easily into small compartments in any laptop carrier.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the great review! We're thrilled that Surface Arc Mouse has been a wonderful portable addition to your Surface experience. We are proud to offer our customers this uniquely portable design that works on any Surface. We're glad this has enabled you to take productivity with you wherever you go!
Cheers,
Jessica
Surface Customer Care
Great Mouse to travel with!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Camera folds flat and is easy to carry with a laptop or tablet!
I would recommend this to a friendROund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The on-off/folded-flat design is super cool. The scroll wheel being touch capacitive is slightly odd, but otherwise, I'm happy with it.
I would recommend this to a friendgreat mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sleek great function and easy to store in case carrying case
I would recommend this to a friend