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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2719 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 2,719 reviews
  • Rated 4 out of 5 stars

    Slim and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is definitely for the person who wants smooth action and control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great after set up a little tough to get working need to bend to turn it on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color but gets dirty fast and not as good as i like

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is not bad. Not the most ergonomic but folds flat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of the touch trackpad and how it turns off to conserve battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Travel friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels good and works great for what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Except for few glitches it works well but misses horizontal scroll.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad you seem to be liking the Surface Arc Mouse so far. We're sorry to hear that you are experiencing some issues with the horizontal scroll. We recommend troubleshooting with out support team here: https://support.microsoft.com/en-us/contactus/.

      They are more than happy to help you get your device running in tip-top condition.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy companion tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It is lightweight and works for both left and right handers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfortable to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the mouse feels in my hand. I also like the high tech look.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Dors the trick ….

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But doesnt feel as sturdy as it should. Works great and does what it is suppose to. Very compact and easy to travel with.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking, but not comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking but not comfortable to use. Doesn’t feel natural.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    cool gimmick mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super travel Friendly probably its main design function but weird dpi and grip knocks it off from being great wireless mice would recommend Logitech mx series more

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but I find the shape is a little awkward.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Arthritis

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hurts to use it too long, Obviously noticeable from the design, still tried it. Connection is flawless. Batteries last long. I like to use it in bed. Just the arc tat is a pain in the knuckles.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scrolling

    Rated 2 out of 5 stars

    Retired Executive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft mice have good connectivity. The scrolling on the Arc Mouse works poorly. I returned it and got another Microsoft mouse. I am pleased with it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Design over Function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Arc Design is awesome; the functionality is not. I love that the mouse flattens out to turn it off; I don't love the fact that the scrolling wheel is replaced by a touch pad on the mouse, one that barely works and is too sensitive to be very helpful.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dave,

      We appreciate you leaving some honest feedback about your experience with Surface Arc Mouse. Since you're a fan of the design of Surface Arc Mouse, we recommend checking out the Arc Touch Mouse. It has the same design with a more defined Bluetooth scrolling strip. Our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not for my hand

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, fun concept, but didn’t work for my hand. With no “body” for my little finger to rest on/grip it was uncomfortable and a little harder to control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse. Hoing to get another one. Compatible with apple and Microsoft

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Mouse?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Haris,

      Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.

      We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Unique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little getting used to. Other than that, it’s awesome.

    I would recommend this to a friend