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Customer reviews

Rating 4.6 out of 5 stars with 2719 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,719 reviews
  • Rated 3 out of 5 stars

    sometimes hard to get it to show or move on screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if working properly and not sure if would recommend. Do not like it as much as I thought I would

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    GOOD DESIGN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compact but yet works as well the button work great

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Stylin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute and stylish and easy to use its comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, but doesn't work as well as advertised -- especially given its price.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for reaching out. We're sorry to hear you've been experiencing some difficulties with your Surface Arc Mouse, and we'd love the chance to help. Please feel free to reach out to our team here: https://aka.ms/AA4rbq6, with any additional feedback you'd like to provide.

      We hope to hear from you soon!

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Don’t leave home without it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little different from its predecessor considering the entire top is a touch pad, but after a little use it is comfortable as ever. This is hands down the best travel mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes some getting use to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ergonomic mouse. This one feels a little awkward at first, but you get use to it over time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how you feel about the Surface Arc Mouse. We hope it offers a bit more comfort than your used to. To make it the perfect fit, try downloading the Mouse and Keyboard center to customize your mouse gestures: https://www.microsoft.com/accessories/en-us/d/arc-mouse.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    Not a fan.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 issues with this mouse. 1. I have used this for maybe 10 total hours over the last couple months, and it has already worn a shiny spot on the touch pad. I thought it was just maybe finger oils or something, but it will not clean off at all. 2. While they say it works with a Mac, and technically it does, performance is pretty bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs to be rechargeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to be rechargeable with usb c. AAA don’t last long. Mouse died on a business trip and was forced to use the touch screen on my laptop. I’m assuming Microsoft will come out with an upgrade soon. Because the design is sleek.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it , it’s too small for my hand I return it to the store

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scrolling

    Rated 1 out of 5 stars

    Not ergonomic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird angle for my hand, difficult to scroll, hard to manuver, rather use track pad on laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great mouse great battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but the price is a little too high for what it is, got it on a price match deal for around $50 and does the trick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not ideal for the long term. Picks and chooses when connects.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stiff wrist for long term use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good but after a while your wrist stiffens a bit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Limited Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great for traveling, but it was unable of clicking both buttons at once.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great mouse, less than great finger resting option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse but the hollow underneath creates for a slightly awkward hold. I personally like to rest my thumb and pinky on the side of the mouse but the design of this device means that there is no mouse body to rest your fingers on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not with the $$$$,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes it works sometimes it does. Im not sure if it is just because it needs updating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not for everyone!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the cosmetics look beautiful this mouse did not feel very comfortable in my hand. I have large hands and usually do not have a problem with a standard mouse. I returned this one and purchased the standard wireless Microsoft mouse. I also saved a couple bucks by buying the less expensive model.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for sharing your experience with Surface Arc Mouse. We're sorry to hear Surface Arc Mouse was not a comfortable fit for you, but we're glad you were able to find a different mouse that better suits your needs.

      Kindly,

      Heather
      Surface Customer Care Microsoft

  • Rated 3 out of 5 stars

    Not sure yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not decided if I like this mouse or not. It does not feel comfortable yet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wouldn’t choose this color again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white one has a tendency to get dirty looking quickly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned and bought the Surface Mouse. More comfort and better price.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your honest feedback with the community. We're sorry you were not a fan of Surface Arc Mouse, but we are glad you found a great fit with Surface Mouse. Please let us know if there's anything we can do to improve your experience. Our team can be reached here: https://support.microsoft.com/en-us/contactus/.

      Kindly,

      Jessica
      Surface Customer Care Microsoft