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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,701 reviews
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse, not the most comfortable but ac great laptop missed, easy and compact

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The mouse lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must admit that I bought this product for my significant other who tells me that they love this mouse for its functional ability as well as the beauty she finds in the way it looks. As an arc mouse she says it goes beyond the purpose it was designed for and has decided to pursue other products related to her latest discovery. This review is based strictly based on my interaction with her.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're thrilled that your significant other loves the form and function of her new Surface Arc Mouse. Thank you for sharing her experience; we hope she continues to enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good travel mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use between work and home. So far is has been great as far as functionality. Comfort isn’t as good as others I have use but I love that is compact and easy to carry. It does it’s job well. It work’s similar to a touch pad which is great. The right click can be a bit awkward depending on hand position. Over all a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fit. Works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Took me a little time to figure out how it works but its a nice fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty ergonomic and it's ambidextrous friendly

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this mouse saves me space when packing and it's awesome how it mainly needs blue tooth. Took a while for me to get the hang of how it works but it's awesome. The smooth texter is great too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Mouse for my Surface.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was a wireless mouse for my Surface but then I found this just randomly looking around online. Set up was super simple; since its a Microsoft product it connected almost immediately. I wish it could be magnetized like the Surface Pen so it could attach to the Surface but as a mouse it works really well. Slightly expensive but I'll have my Surface for some time so worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better feel than Surface Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold older Arc mouse with older laptop. At first bought Surface Mobile mouse as replacement, but that just didn't feel as right in my hand as the Arc did. Mobile model would have taken some time to get used to, so ended up returning and buying new Arc instead. Very happy I did, as I love the feel and ease of use, as well as more travel-friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tracking and connection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked like a charm. Extremely versatile and Bluetooth connectivity is always immediate with no interruptions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for home, not for work

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In an attempt to replace my current mouse for my job, I fell in love with the design of this mouse and the hand feel while in store. Unfortunately, I didn’t enjoy it at all once I got it home. The response time is quite slow and the mouse lags regularly. If using this for some simple tasks at home, it’d be great. For work, not so much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and nice tracking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little afraid of purchasing a $70 mouse but I was greeted by “Andrew” in the Brookfield, CT store. He allowed me to try and hold prior to purchase. If you like to palm your mouse this is the one for you. Very comfortable in the hand and tracking is great. Love it for use with my surface. Very portable. I highly recommend this mouse

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're glad to hear our friends at Best Buy helped you find the perfect fit with Surface Arc Mouse. We are thrilled you are loving the unique arch as well as fold-flat design this has to offer.

      We hope you continue to enjoy your Surface Arc Mouse!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for travel!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved this mouse. Easy to use, perfect for traveling. Not much else to say…it’s a computer mouse

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smooth Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. Setup was really easy. Design is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace an older Logitech model that I used when I was traveling. This mouse is close to perfect with one significant exception. Construction is great, ergonomics are fine, responsiveness excellent and good battery life. The only drawback is the "click" area on the touchpad. There is no defined left/right mouse buttons and I have found that I frequently "left click" and nothing happens. If I reposition my finger, all is well. Hopefully, I'll get used to this quirk because this is the only thing preventing me from rating this as a "5".

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for providing us with your honest feedback. We're glad you're liking the innovative design of the Surface Arc Mouse. We'd like you to know we're here to help you get to know how to use this tool a bit better. Try checking out all the features of the Surface Arc Mouse here: https://support.microsoft.com/en-us/help/4037233.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft ARC Bluetooth Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome mouse, especially for anyone that travels. I already had one but forgot to put it in my computer bag so picked up this one. Batteries last a long time. Don't bother with getting the case for it. It takes up too much space and is not needed... I got it and never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap, but a great product for traveling! It collapses down flat making it easy to bring with you to meetings or when traveling.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept as it’s super sleek I just never liked the comfort of it coming from a full mouse

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your honest feedback. We'll be sure to pass this up to our team. We hope you continue to enjoy the unique compact design of Surface Arc Mouse for on-the-go use.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Totally worth it. Great to travel with it flat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it. Great to travel with it flat. It glides really easy and has 2 finger gestures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matches Surface and is great for travel. Just wish it was rechargeable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Form Over Function

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the concept of this mouse and I've been interested in it ever since Microsoft debuted the design a while back. It's good if you need something you're only going to use occasionally that doesn't take up too much room in your bag, but it starts to get annoying to use after about 10 or 15 minutes. The design is really cool and Microsoft does some clever things with it like having it turn on and off automatically. When it's folded flat I slide it into one of my backpack pockets and it takes up no noticeable space. The color choices match up to a lot of what's available on the Surface devices too, so it looks great next to them (I'm using mine with a Surface Book 3). The sensor isn't anything remarkable, but works fine. The clicker is a single button and also a touch pad and that does work well as far as detecting left/right clicks and scrolling up and down and horizontally. The issue arises in the ergonomics of it. The design doesn't really give your palm a natural place to rest on it, so I ended up almost clawing it most of the time. At the end of the day it's just not something you would want to use to get stuff done. I don't think there's necessarily anything wrong with buying this just for its looks because I still think it's really cool in spite of not actually enjoying using it, but I also think at this price point you have much betters options available.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sam,

      Thank you for the feedback on your Surface Arc Mouse. Your input is valuable to our teams as they design the next generation of Surface devices. We hope you enjoy using it overall.

      Best,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Ergonomic design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how easy to flatten to carry also turns it off to save battery power

    I would recommend this to a friend