Customer Ratings & Reviews
- Model:
- EP2-32831
- SKU:
- 6625053
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Great for travel!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself is great for travel, I am typically traveling quite a bit. The scroll feature may take some time to get use to though, it is multi-directional so you can scroll up, down and side to side by using the touch interface.
I would recommend this to a friend - Pros mentioned:Overall performance
decent mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife more than a year ago. She is generally happy with it. No major complaints. Unrelated... beware of any HP products. Their quality has declined over the years. See the review of my HP purchase.
I would recommend this to a friend Worth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy price matched for this Mouse. Its really great and I am enjoying it everyday. Arc Mouse is very handy and bluetooth product. I used to have Arc mouse with the USB but I lost the USB so decided to buy this product.
I would recommend this to a friendGreat Mouse for surface pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surface pro arc mouse is comfortable to use and has a small footprint when traveling.
I would recommend this to a friendGreat mouse!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse...the Bluetooth connectivity is wonderful...no dongle to worry about.
I would recommend this to a friendVery durable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Surface Pro primarily for EMS patient care reports. So I spend a lot of time in the back of an ambulance. I have tried other surface mice but they kept popping open the battery cover everytime it fell during a transport. The Arc mouse is very durable and that it closes flat when not in use let's me slide it in my shirt pocket.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing how you love to use your Surface Arc Mouse with the community. We're glad this has been the perfect fit for your Surface device while you're working on-the-go. We're thrilled that the innovative fold-flat feature has been a huge bonus to allow you to travel easily while working. We hope this continues to be a great solution!
Kindly,
Jessica
Surface Customer Care
Great product but did not work with my computer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for a business traveler. Did not work with my laptop.
I would recommend this to a friendMicrosoft Arc & Mac book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better with old MacBook than Magic Mouse 2. I love the right click
I would recommend this to a friendBest Mouse ever!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great!! Precise... the bend to turn on is great and just comfortable!!
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it….works perfect with my labtop easy to connect
I would recommend this to a friendIs your pointer finger exhausted?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, finger exhaustion is a reality in today’s world. I bought the Surface Arc Mouse because my finger tip was not as responsive. I found using a mouse was not only positioning my wrist and hand, but my posture improved. I’m no longer bent over or reaching to the screen to complete tasks.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad that your new Surface Arc Mouse has made operating your Surface more comfortable and responsive. Thank you for sharing your experience; we hope you enjoy using it.
Cheers,
Chuck
Surface Customer Care
Better for Mac users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, but not something I could use all day. I like how compact it is for travelling, but I need something a little bigger if I am on the computer for a long period of time. The battery life is pretty impressive.
I would recommend this to a friend- Pros mentioned:Overall performance
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It serves the purpose but not exceptional. Gets the job done.
I would recommend this to a friend - Pros mentioned:Design
Unreliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it is great. I m now on my 5th mouse since April 2017. One never worked, another worked for 24 hours. 2 worked for 2 months each. I've had the 5th for 2 weeks. I really like how it fits my hand and how light it is. If this current one fails, I will not get another one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rocky,
We're sorry to hear that you have had issues with your Surface Arc Mouses. We would love to hear more about your experiences so we could pass this information along to our team. Please reach out to us at [email protected], and we can try to help you out.
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Portability
Great Travel Buddy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly bought this to travel back and forth from the office with. The ability to essentially fold it flat and put it in your pocket is a god send. I will say it is not the most comfortable mouse in the world but its the portability that wins with me.
I would recommend this to a friend Microsoft Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my new Surface and it works great. Collapses flat for storage.
I would recommend this to a friendAwesome mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. It turns off when you uncurve it and on when you curve it.
I would recommend this to a friendPricey but Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, fits good in my hand, auto connect, pops flat and auto off for quick put away
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to know the Surface Arc Mouse has been a comfortable fit for you! We designed this mouse with comfort and portability in mind, so we're happy to hear we hit the mark.
Kind regards,
Jessica
Surface Customer Care
Right style, wrong version?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I initially purchased a Surface Arc Mouse, told that it would work with my non-Surface laptop. It didn't work well. I exchanged it for an Arc Touch Mouse--perfect connection to my laptop, collapsible just like the Surface Arc Mouse, and I spent about $20 less.
I would recommend this to a friend- Pros mentioned:Design
Love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Arc Mouse is likely the best travel mouse you can get if you want the most compact, no-fuss setup. The design and colors are outstanding, the build quality is fantastic, and it's just a very cool device.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We appreciate all of the kind words! We're proud of the package we have put together in your new Microsoft Arc Mouse, and couldn't be happier to hear you are enjoying the portability, optimized design, color options, and build quality of your new mouse. From ease-of-use, to seamless connectivity, your new setup has it all. Thank you for taking some time to share your experience with us! We're glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care