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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2701 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,701 reviews
  • Rated 4 out of 5 stars

    Compact and functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my Surface Pro 2017. I already have LOTS of wireless mice, but what sold me on this was the ability to fold completely flat. Being that my whole thought process behind getting the Surface was portability, this made sense. What I didn't know was that folding the mouse flat turns it off! Great feature. My only complaint is that when being used, only the tail end and the front end are touching whatever surface it's on, and effectively gives you a smaller "footprint" for the mouse to recognize. Also, because there's a slight curve on the corners, the mouse will 'rock' unless you hold it perfectly flat, and that's why I'm giving it 4 out of 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Dana,

      We're delighted to hear that you're loving the fold-flat feature of the Surface Arc Mouse. We appreciate you calling out this great feature for the community! We'd like to hear more about the "rocking" you are experiencing with your mouse. If you would like, please feel free to reach out to our support team to give us some more details about your experience. Contact them here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this mouse, At first I thought it would be a bit awkward for my hands because of the curved structure, however this mouse is very comfortable. Also the precision of the cursor is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse! I work at a hospital and this item easily fits into my scrub pockets. Very easy to use. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best blu-tooth mice around

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used a lot of different mice over my life. This is one of the best ones. It fits the hand well; it has an interesting design (when you lay it flat, it turns off; when you pinch it to get the mouse shape, it turns on); it is a snap to pair on a Windows machine. It also works well with Surface pro x. What else can you ask for (as long as you remember that this is a work mouse, not a gaming mouse - if you want a gaming mouse, then get a razer).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stands out from crowd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been waiting for this one to go on a sale. And when it finally did, I jumped on it. I've been using it for now about a month and it works great. I travel with my laptop in a messenger bag that has barely any room for anything else other laptop. So this mouse is great because it unfold into flat and I can secure it in a one of the pockets of the bag and not have to worry about damaging it. When I need to use it, I arc it and it instantly connects to my laptop over bluetooth. great connectivity. Installation was straight forward.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for describing how you get so much use out of this design. It's perfect for someone looking to travel light, just like you. We're glad to hear you are enjoying the device so much on the go.

      Take care,

      Amanda
      Surface Customer Support Microsoft

  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the overall design of the mouse. I was confused when I saw that the mouse was flat, but that’s the off position. To turn it on you bend it so that it is in the Arc shape and it instantly connects. You can zoom in/out with the same motion as you would us on the screen (Surface Pro). Not a fan of the AAAA battery that it uses, considering that it’s not a common household sized battery, but overall I can’t complain about the mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sleek product but just not for me. I don't have huge hands but I like to palm my mice and I've just gotten too used to holding them a certain way so using the Arc mouse felt really uncomfortable. I'm the type of guy that loves the big mice with the thumb rest. This is just too small and aerodynamic for me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice, I miss the haptic feedback though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Arc mice for years. The scroll pad they used to have was nice and I liked the feedback when scrolled, but the newest generation works great. The mouse still folds nice and flat, and the arc when it is on makes it a very natural mouse to use. The material covering the body of the mouse is nice to the touch. I will see how it looks after additional travel and use, though - I suspect it will get dirty looking, but so far it looks great and feels good. You get a really good size device that stores and travels well. It is nicely designed and feels solid while staying very portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it functions and how I’m able to store it when I’m done with it. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Blue Tooth Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully engineered. Fits comfortably in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for portabilityI’m

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse it fits in a bag awesome because it’s so slim when folded the correct way highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing much to say... It's a mouse and it works like it should. Time will tell how much I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how you can bend & click the mouse into place to turn it on, & then flatten it out to turn it back off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique and well-made mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the flexibility of this mouse, and the fact that I can flatten it for travel. The technician recommended the mouse and I’m very pleased with it. It’s easy to use and durable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but still quirky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Arc Mouse and while it had some bugs, overall it was very good. This updated model has similar traits. The issues with the scroll feature appear to have been resolved but this version has a quirk that, while not a deal breaker, can be annoying. With the original mouse you had separate left and right click buttons. That is not the case with this model. This means that you can't rest two fingers on the mouse and left or right click. As mentioned earlier, annoying but not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim, convenient, functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Love the swipe feature to scroll 4-way when needed. The right click tends to require clicking near the edge but otherwise it’s easy to turn on and off simply by collapsing or arcing it and slim build allows for easy and not so bulky storage; standard mouse storage gets bulky in a slim laptop bag.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surface mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt to incomplete is the best word I can use to describe it like you were fold up at night so you can actually stowed away I get that being that is you know a surface and you do a lot of travel with it need to be mobile and all that I get that but as you’re using the mouse you can press down and it can actually collapse on itself I just think it’s a it’s kind of clever but you need the rest of the mouse to be there for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Connects every time, easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse. It connects easily to my surface and the connection remains. With other devices, it seems like they would temporarily lose connectivity and I would have to turn them on/off or wait. I am only giving it 5 stars because I have paid way less for a quieter mouse. :) If this was quiet with the button clicks, I would give it a 5 star rating. Overall, I still really like it and I love that it is flat when stored. Takes up less space in my bag. I also got this on sale, so I don't feel as bad as I probably would feel had I paid regular price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you're enjoying your new Arc Mouse! We're also fans of how easy it is to pair this accessory to your device and how easy it is to travel with. Thanks for taking the time to share your honest experience with the community and we're sure it'll help the next person looking for the perfect mouse!

      Cheers,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fácil de usar e instalar, ergonomico y bonito, desliza fácilmente

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and doesn't tie up a USB port! I'm using it for both my new Surface and desktop

    I would recommend this to a friend