Customer Ratings & Reviews
- Model:
- EP2-32831
- SKU:
- 6625053
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse is ok and has a good feel my only issue is how the sensor in the mouse is off and has to be turned almost sideways to use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nic,
Thanks for letting us know about this. We are glad you are enjoying the device. However, the behavior you described does not sound like what we would expect from the product.
We recommend installing the Mouse and Keyboard Center Software, since it allows you to adjust settings related to how you use your Surface Arc Mouse. To download Mouse and Keyboard Center, go here: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.
If you are still experiencing the issue, reach out to your local Best Buy for assistance. Hope this helps!
Best,
Amanda
Surface Customer Care
It's a snap - mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready, out of the box. Convenience, simple, stylish, accurate.
I would recommend this to a friendMouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember buying this it must have been a gift
I would recommend this to a friendGreat Design, Matches Laptop Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this mouse so far. I like that you can use your own batteries for it.
I would recommend this to a frienda well made and comfortable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft quality and great build in this digital mouse that is dependable and accurate.
I would recommend this to a friendGreat Mouse!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this mouse for our grandson. He loves how it turns on!
I would recommend this to a friendArc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely useful for me to use on my surface pro whenever I want to scroll through pages
I would recommend this to a friendGreat replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my original surface pro mouse I wore out
I would recommend this to a friendMouse is excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit great in the hand , good little mouse .This new one has more reliable scrolling ..
I would recommend this to a friendLOVEEE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVEEE THIS MOUSE GOES GREAT WITH MY MICROSOFT LAPTOP.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Carolina,
What a perfect pairing! We've designed your new Microsoft Arc Mouse to achieve a seamless connection, no matter your host device, and are pleased to hear you are enjoying your experience so far. Thank you for taking a few minutes to share your feedback with us! We're happy to hear you believe it to be an essential addition to your modern workspace, and we're glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
- Cons mentioned:Price
No comfy, no too many ppi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive, no comfy, no enough ppi for the price. Pretty though
I would recommend this to a friend For my daughters new laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for laptop which will hopefully last 4 years and get her through school
I would recommend this to a friendMicrosoft Surface mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to go along with my Microsoft Surface laptop surface. It works pretty well, and does not hurt my wrist.
I would recommend this to a friendEasy and breezy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up took seconds, smooth to use, consistent connection each time.
I would recommend this to a friendGood Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product Overall pleased with the purchase!!! Great!
I would recommend this to a friendGreat
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, build quality is awesome. Great purchase
I would recommend this to a friendBluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse itself it’s nice and smooth, if disconnected from Bluetooth, takes a while to reconnect.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving a review! We're pleased to hear you've been impressed with the overall design of your Arc Mouse. If you continue to run into some difficulties with the Bluetooth connection of your mouse we recommend checking out this link here: https://support.microsoft.com/en-us/help/4034571, for troubleshooting tips.
Best,
Heather
Microsoft Customer Care
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable. May be the best purchase I’ve made in years.
I would recommend this to a friendlove this Bluetooth mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this clicks into action and world's great. when done snaps flat for storage.
I would recommend this to a friendNice Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new slick style of mouse. Would recommend
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Bebe,
Thank you for taking the time to share! The Microsoft Arc Mouse has been designed to be highly functional, alongside being portable and versatile. We're happy to hear you are enjoying these features.
Cheers,
Brad - Microsoft Customer Care