Customer Ratings & Reviews
- Model:
- EP2-32831
- SKU:
- 6625053
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Portability
Arc for the win!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DOPE! I got this mouse as a gift for Christmas and man was I surprised. I had my eye on it but wasn’t sure about the design. Straight out of the box I was impressed. Sleek design, ergonomic, and perfect for home office or travel. Highly recommended.
I would recommend this to a friend - Pros mentioned:Overall performance
Mr. Martin Alfaro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, works very well with new labtop purchased.
I would recommend this to a friend Microsoft arc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow reaction, not practical, malfunctioning. they don't accept returns!
No, I would not recommend this to a friend- Pros mentioned:Portability
Superior to Magic Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a loyal Apple customer for the last 10 years, I have always thought that the Magic Mouse was the perfect mouse. After a switch to a Dell laptop for work (which I can not say the same glowing things when comparing to a MacBook) I thought I would have to go back to a clunky mouse. This is the opposite. Not only is it easier to travel with, thanks to the flatten to power off function, but it fits the hand better than the Magic Mouse. Everything else is just as easy as the MM.
I would recommend this to a friend - Pros mentioned:Comfort, Portability
Love love love!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! This mouse has helped me tremendously with my neck back and shoulder pain. It is built for comfortability and for ease of access. I highly recommend this mouse to anyone.
I would recommend this to a friend Don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the mouse, does not connect like it's supposed to, when it does connect it won't open or close anything I click on.
No, I would not recommend this to a friend- Pros mentioned:Design, Size
Perfect Travel Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse for travel due to it's "Flat" footprint. Ergonomically, fits fine. No visible buttons but left/right clicks easy to determine, actuate. Scrolling feature does takes some getting used as compared to traditional "Wheel" mouse. Bluetooth sync was fast, simple, no issues.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for calling out some of your favorite features of the Surface Arc Mouse. We love impressing our customers with this uniquely portable, and sleek design. We're so glad we hit the mark with this one!
Kind regards,
Jessica
Surface Customer Care
Love it!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and connect! I love how it can become compact.
I would recommend this to a friend- Pros mentioned:Portability
Slim fit mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am quite pleased with this mouse. I have utilized numerous mice for both personal and professional purposes, and this one stands out as the most adaptable. Its compact size makes it highly portable and convenient to store. The pointer responds promptly without any noticeable lag. I wholeheartedly endorse this product to anyone seeking a reliable and portable mouse.
I would recommend this to a friend Only looks good.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The click is too firm, no comfortable at all. It's only good for travel and occasional use.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
What a Mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse works great! But I truly just love the feeling of going to the store, seeing what I like, and walking away with my item. No delivery necessary. It's like Christmas, except you know what you are getting.
I would recommend this to a friend - Pros mentioned:Design, Portability
Very Nice Mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is perfect for my use in the field. Compact and ergonomically correct!
I would recommend this to a friend Not ergonomic. Cumbersome.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome, functions poorly. Easy to connect, difficult to use.
No, I would not recommend this to a friendmouse arrived non-functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse arrived non-functional. I need a "return merchandise authorization" or RMA.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth will not stay connected it keeps dropping. my computer said that it's connected but not showing the pointer or anything.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're encountering connectivity difficulties with your Arc Mouse. We'd like to try and figure out whats happening with your Arc Mouse. We recommend looking at this Bluetooth disconnection trouble shooting link here: https://support.microsoft.com/en-us/help/4034571.
If you continue experiencing difficulties, please feel free to reach out to our support team. They are ready and available to help: https://aka.ms/AA4rbq6.
Kindly,
Rebecca
Microsoft Customer Care
- Pros mentioned:Portability
MICROSOFT MOUSE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY FAVORITE MOUSE, LIGHT. EASY TO USE, RESPONSIVE GREAT FOR TRAVEL WORK
I would recommend this to a friend Not durable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is just fancy and not durable. Mine packed up in less than a year.
No, I would not recommend this to a friendBluetooth not working
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was defective and Bluetooth was not getting switch on so I returned the product
No, I would not recommend this to a friendNot Worth It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst possible mouse you could buy. Not sturdy and hurts to use.
No, I would not recommend this to a friendDon't Buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had multiple of these. This one worked one day, I returned it and went somewhere else
No, I would not recommend this to a friend