Customer Ratings & Reviews
- Model:
- EP2-32831
- SKU:
- 6625053
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Surface Arc Mouse's portability, design, and comfort. Many appreciate its slim size, light weight, and good battery life, as well as its Bluetooth connectivity and compatibility with Surface computers. However, some customers have noted that the scrolling is not very smooth, and a few find the price a little high. Additionally, a small number of users have expressed concerns about the right-click functionality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price
Unstable. Chintzy Construction
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked my original Arc mouse so much that I didn't hesitate to replace it with another after the original finally gave out after several years of constant use. But this mouse is several steps inferior to the original. First, it lacks the solid construction of the original - having a light, plasticky feel compared to the original Arc's more solid construction. But worse is the performance. It has a hard time synching with my Lenovo laptop. I constantly experience jerky motions on the screen, requiring that I turn the mouse off, then restart - only to have the jerkiness return. Very, very frustrating. I've updated my graphics card and tried some other tweaks on my computer, but to no avail. Also, it's way overpriced for what you get. You can get much better products for considerably less money. After only a few months, I'm shopping around for a non-Microsoft mouse to replace this one.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for reaching out. We're truly sorry that you've been experiencing some difficulties with your new Surface Arc Mouse. To assist, we recommend starting with this troubleshooting link here: https://support.microsoft.com/en-us/help/4023522.
If you continue to experience the same issues with your Surface Arc Mouse, please feel free to reach out to our team here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
Scammer… don’t use online store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t take this item. Instead of this product you sent different one( Logitech) I went to explain this to your store your stuff said we don’t care
No, I would not recommend this to a friend