Customer Ratings & Reviews
- Model:
- EP2-32831
- |
- SKU:
- 6625053
Customer reviews
Rating 4.6 out of 5 stars with 4490 reviews
(4,490 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Surface Arc mouse for its portability, design, and comfort. Many appreciate its overall performance, size, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling and the functionality of the right-click feature, while others feel the mouse is somewhat expensive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Rated 4 out of 5 stars
great wireless mouse for microsoft!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse because my wife has a microsoft surface laptop and using the trackpad can’t be easy when you edit and create content. it’s a pretty cool little thing, I like how you can curve it to fit the palm of your hand. only concern is after snapping it into place multiple times over the months, I wonder if it’s gonna lose its strength to stay snapped in place. One thing I don’t enjoy about the mouse is that you can’t really use it comfortably when it’s completely flat, it just doesn’t feel right. Other than that, this mouse is great! Love the design and all the color ways. Love the trackpad on the mouse too, I think that’s great for the simplistic look.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Sleek little device.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure about this one, but I got it for my girlfriend as a gift. She travels a lot with her laptop, and it folds flat so I thought that would be nice. She loves it. Makes using her laptop on the road much easier and it slips right in the soft case without taking up any space. Took a minute to realize you have to arc it pretty far before it locks into place and turns on.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friend - Cons mentioned:Scrolling
Rated 3 out of 5 stars
Surface Arc Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device seems to have limitations. Although I was told I could 'flatten' it from its high arc to a more comfortable position, it does not work correctly when I 'flatten' it. Also, it does not have a scrolling wheel which make it more difficult to move down a page.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
My Mouse
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse because it stores flat and it works perfectly. It is easy to use, and pairs quickly with computer.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friend - Pros mentioned:Bluetooth, Design
Rated 5 out of 5 stars
Great mouse for all your Bluetooth devices
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works on every Bluetooth units we have even connect to iPads. No USB connection straight Bluetooth wonderful design would recommend anyone!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friend Rated 5 out of 5 stars
Easy mouse.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always disliked the builtin notebook mouse. Just not response of enough. This is a great alternative that folds flat and goes easily enough in shirt/cargo pants pocket.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jerry,
Thanks for leaving us a great review for the Surface Arc Mouse. We're thrilled you're enjoying its responsiveness, as well as portable design.
We're sorry to hear that your Surface device with the built in track pad has not been as responsive as you would like. We would love to get all of your devices running in top condition to give you more options. We highly recommend reaching out to our support team, so you can let them know what device you have and the troubles you have been facing. Depending on your Surface device, there are many ways to optimize your track pad or mouse experience. Our support team can be reached here: https://support.microsoft.com/en-us/contactus/. They will be happy to help!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:SizeCons mentioned:Scrolling
Rated 5 out of 5 stars
Love the flexibility of this mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confirms to hand well, love that it flattens out for travel, will fit in my pocket. Sometimes it is difficult to scroll, like it doesn’t sense my fingers moving on it.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for letting us know how you're enjoying your Surface Arc Mouse. This handy on the go tool was designed to be ultra portable and comfortable, making it a great travel companion! If you seem to be experiencing some issues with your mouse, it's possible you are due for some updates, or new batteries. Check out some simple troubleshooting solutions here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
Thanks for choosing the Surface Arc Mouse!
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Rated 5 out of 5 stars
Highly recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse to use with traveling because it is slender when not in use and ergonomically curved when in use. Bluetooth connection is consistent. Right button, left button, and scrolling functions are comparable with bulkier mouse that don’t travel as well or need a separate usb transponder.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse bought for ROG Ally X you will need it and it’s flat so you can put away in case with ROG Ally X . Works great on any surface
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great slim mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love the form factor. Can slip into front of laptop sleeve.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friend- Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
PERFECT MOUSE FOR USE WITH LAPTOP
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ergonomics and easy to travel with. fast and responsive
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friend Rated 5 out of 5 stars
Mouse that flattens for on the Go!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who needs a bulgy mouse in your slim device case when you can flatten the Arc so it's unnoticeable?
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
purchased for new Surface book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.our company has just purchased it's 3rd Surface book. We bought one of these for the first one and we will buy one with each new surface book we purchase from now on.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Great portable mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable mouse, but does take some getting used to the shape over conventional mice. It works well once adjusted to the contour. User-replaceable batteries also instead of a rechargeable one that cannot be replaced.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friend- Cons mentioned:Scrolling
Rated 3 out of 5 stars
Usability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good mouse really nice to use but you can't use it with software or CAD design because you don't have The scroll in the middle so you're unable to move your shapes around.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
No, I would not recommend this to a friend - Pros mentioned:Battery life, Ease of use
Rated 5 out of 5 stars
Bend and Snap
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse, works well and lasts very long battery wise. The color is nice, and the fold has stayed the sane as it felt when it was new. Had the other MS arc mouse in black, but this one is far superior with its lack of tiny loseable dongle.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Sage
I would recommend this to a friend - Cons mentioned:Scrolling
Rated 4 out of 5 stars
Love this Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the extreme portability of this mouse. It doesn't break if dropped. It does have some oddities at times, such as sudden, inexplicable scrolling, but not so severe as to give it less than four stars.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi John,
Thanks for sharing your great experience with Surface Arc Mouse! We're so glad you're loving the incredible portable design. We're sorry to hear you're encountering some intermittent difficulties, and we'd like to chime in and let you know we're here to help! Try looking at our support page to troubleshoot your mouse here: https://support.microsoft.com/en-us/help/4023522.
If you encounter further questions or concerns, please don't hesitate to reach out for assistance here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Design
Rated 5 out of 5 stars
Perfect travel mouse.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this mouse to pair with my surface laptop. Such a cool and convenient mouse to have and easy to travel with.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Automatically paired with my surface as soon as I turned it on. Fast and responsive mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Good mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, serves the purpose, and easy travel.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse for PC - Wireless - Light Gray
I would recommend this to a friend









