Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- SKU:
- 10148508
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not for everyone!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the cosmetics look beautiful this mouse did not feel very comfortable in my hand. I have large hands and usually do not have a problem with a standard mouse. I returned this one and purchased the standard wireless Microsoft mouse. I also saved a couple bucks by buying the less expensive model.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for sharing your experience with Surface Arc Mouse. We're sorry to hear Surface Arc Mouse was not a comfortable fit for you, but we're glad you were able to find a different mouse that better suits your needs.
Kindly,
Heather
Surface Customer Care
not with the $$$$,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sometimes it works sometimes it does. Im not sure if it is just because it needs updating.
No, I would not recommend this to a friendWouldn’t choose this color again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The white one has a tendency to get dirty looking quickly.
No, I would not recommend this to a friendNice mouse, needs separate left/right clicks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The folding gimmick of this mouse is great, and to be honest, that's what we purchased it for. Unfortunately, I was planning to use this to game on the go a bit, and it doesn't seem to let you left and right click at the same time. It does connect to your bluetooth enabled PC very quickly though.
No, I would not recommend this to a friendCool ergonomic mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sleek design, easy to pick up and go. Easy use for a teacher.
No, I would not recommend this to a friendNot sure yet!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not decided if I like this mouse or not. It does not feel comfortable yet
No, I would not recommend this to a friendExcellent Choice for Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I much prefer this arc mouse to the other version. It automatically pairs with the Surface and I can scroll using the mouse without having the perfectly align my finger like on the original arc mouse. Also, I really like the option to choose different colors.
I would recommend this to a friendUncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and bought the Surface Mouse. More comfort and better price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your honest feedback with the community. We're sorry you were not a fan of Surface Arc Mouse, but we are glad you found a great fit with Surface Mouse. Please let us know if there's anything we can do to improve your experience. Our team can be reached here: https://support.microsoft.com/en-us/contactus/.
Kindly,
Jessica
Surface Customer Care
Does not work as well as my last Microsoft mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I have to push it 3 times to get it to work.
No, I would not recommend this to a friendGood choice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Left arc mouse at another home and i don't like using touch pad on lap top so i had to buy one to use for about a month. Same performance as original one that i bought with Surface Pro.
I would recommend this to a friendunderwhelmed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was super excited when I got this mouse. However it is a bit small and the shape feels a bit awkward. As well the scrolling feels a bit weird and not always accurate. For people with smaller hands this mouse may be good but for bigger hands it just feels too small.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product met the need it was bought to fulfill.
I would recommend this to a friendNot your usual mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son is the one using this mouse and he had difficulty with the user motions.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Deb,
We regret to hear about your son's difficulties getting used to the Surface Arc Mouse. Take a look at this guide to better understand the scrolling gestures and how to adjust those settings: https://www.microsoft.com/accessories/en-us/support/how-to/mouse/microsoft-arc-mouse/getstarted. Hope this helps!
Best,
Amanda
Surface Customer Care
Moving around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is sleek and has a good feel to it. The problem i have with is that is freezes up and it won't move. Other than that it alright
No, I would not recommend this to a friendBetter than expected!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always thought these mice look so neat, I finally got one a little before Christmas. This mouse lives up to everything I expected. Perfect travel companion and doesn't have to have an adapter.
I would recommend this to a friendBest mouse I've used
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface Arc Mouse is a combination mouse and trackpad. It's smooth, and very useful allowing for both regular mouse operation and swiping the way you would with a trackpad. It feels great in the hand, and it's color matched to Surface laptops.
I would recommend this to a friendtoo expensive for the mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sometime got little problem of pairing. buttons hard to click
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear you've been having some difficulties with your Surface Arc Mouse, and we're glad you decided to reach out. We have some great troubleshooting tips on difficulties with pairing your Surface Arc Mouse here: https://support.microsoft.com/en-us/help/4023522.
We sincerely hope that helps.
Kindly,
Heather
Surface Customer Care
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the shape and portability But quality feels low
I would recommend this to a friendgood mouse but prefer the original
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.okay mouse. was looking for the original one but tried this one. its bigger than the original one. the rubberized material is also subject to easily getting scuff marks.
No, I would not recommend this to a friendComfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought several of these mice and love them. They take some getting used to but they are comfortable and work well on unusual surfaces such as a bed.
I would recommend this to a friend