Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- |
- SKU:
- 10148508
Customer reviews
Rating 4.6 out of 5 stars with 4394 reviews
(4,394 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect addition
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my Microsoft surface pro. Like the color and keyboard performance is as good if not better than any other keyboards. Worth the investment to upgrade.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse works great with surface pro, like the way it feels in the palm of your hand. I also like that it works with any computer that has blue tooth technology.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello – We're delighted that you're enjoying the comfortable feel of your new Lilac Arc Mouse. We hope it continues to serve you well. Cheers, Erica Microsoft Outreach Team
Rated 1 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking product and concept. But it will not stay connected to my computer. I’ve tried changing batteries and everything else I could think of. I grew tired of it after a couple days. Returning it.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Aaron,
Thanks for taking the time to reach out. We'd like to chime in to offer some assistance. If you are using a Surface device or computer with Bluetooth 4.0 or later, your Surface Arc Mouse should be able to connect as long as these system requirements are met. If you have already checked these system requirements, we highly recommend trying out these simple troubleshooting steps here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Great mouse for my Surface laptop!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Surface 2 laptop about a year ago, and decided to pick up this mouse to keep my trackpad clean. Great mouse, syncs to my laptop easily, and is good quality!
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 4 out of 5 stars
Great for PC, not great for Mac
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a great mouse for a PC, but clearly designed to be the competitor to the magic mouse for Mac, however the swipe functionality is vastly inferior to the Magic Mouse
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 3 out of 5 stars
A little annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sharp looking and feels good to hold; however trying to scroll with it is kind of a pain. I prefer the original model
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Good blue tooth mouse but learning curve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to a windows and Mac computer. There is a learning curve when using it. The mouse doesn’t feel the same as a standard mouse and takes some getting used to especially when navigating the cursor around the screen
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendRated 2 out of 5 stars
skip
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool mouse, but many times I have to reconnect to the computer using another mouse. Missed my return period.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
No, I would not recommend this to a friendRated 3 out of 5 stars
Close but not perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tracking and feel but not a fan of touch scrolling.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my new favorite mouse for on the go. I really enjoy using it. Very comfortable in the hand.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 1 out of 5 stars
Won’t work with Mac mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to try with my Mac mini computer. Shipment was a little delayed and I never go around to trying it out until a few days after the new year. It connects when bent but won’t stay connected as soon as you set it down. Looks like I’m past the return window so a bit dissapoined.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
No, I would not recommend this to a friendRated 2 out of 5 stars
Angle of the Arc might not be best for everyone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an older first generation Arc Mouse and I really liked it, so I decided to try this newer version. I really liked the fact that it used Bluetooth instead of a USB receiver. However, the angle of the mouse is much different than the older version and it bothered my hand after a regular period of use. That did not happen with my older mouse. I ended up returning this product. My advice would be to try the mouse in a store before buying to make sure it sits well in your hand.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Best mouse ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I bought the first Arc mouse and felt the difference since then I had 2 Arc mouse's the first version and now this one, there is no way I'll get a different mouse.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
I returned this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to get everything to have a full experience of the tablet but realized we don't need one at this time
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ability to flatten the mouse for storage when not in use. I think this is a really cool feature. The only con I find with the mouse is that for someone with smaller hands like myself, the mouse is not as comfortable or easy to use.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 5 out of 5 stars
Great mouse for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. I use this at work. Id really like the shape and feel of it. I highly recommend this for anyone using a high end mouse for their computer.
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending this Microsoft Arc Mouse. We're glad that its comfortable feel fits your needs. We hope you continue to enjoy using it.
Cheers,
Chuck
Microsoft Customer Care
Rated 5 out of 5 stars
Connects easily to Surface Book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to Surface Book. The collapsible feature is very nice and allows it to store easy in my bag. Color is kind of a mix between red and orange.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Poppy Red
I would recommend this to a friendRated 4 out of 5 stars
Great mouse works well with my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my new computer has touchscreen and there's a mouse pad on the detachable keyboard, this mouse is a very good match for the Surface Pro for when I am working at a desk. This mouse works very smooth and speeds up my time to complete tasks.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled that the Surface Arc Mouse has proven to be a great addition to your Surface Pro. We're proud to offer versatile devices with accessories that have the capability to transform your tablet into a full desktop experience. Thanks for letting the community know how much you love the Surface Arc Mouse!
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
A great surface accesiry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions don’t tell you that you need to arc the mouse to turn it on. In the quick start guide. After getting past that it works great
This review is from Microsoft - Arc Wireless BlueTrack Ambidextrous Mouse
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The added lay-flat technology of your new Microsoft Arc Mouse may require some getting used to, but we're happy to hear you have adjusted and are enjoying your time with your new interface! Thank you for sharing your experience with us. We appreciate your feedback, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
Rated 2 out of 5 stars
It’s something
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is my least favorite Item when I purchased my surface. It says it turns off when collapsed but, it doesn’t. It goes through batteries like crazy. Stick with the touchpad on the keyboard or buy a different Bluetooth mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brian,
We're sorry to hear you're experiencing some unusual difficulties with the battery of your Surface Arc Mouse. We'd like to assist, and recommend reaching out to our wonderful support team here: https://aka.ms/AA4rbq6. We hope to hear from you soon.
Best,
Heather
Surface Customer Care






