Customer Ratings & Reviews
- Model:
- CZV-00097/ELG-00001
- SKU:
- 10148508
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Not comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was made for comfort but it was very uncomfortable to use.I wonder if it’s because I have small hands
No, I would not recommend this to a friendUncomfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't want to hold arch when using wants to flatten back to the off position. Makes it uncomfortable to use especially for longer periods.
No, I would not recommend this to a friendStopped working, super sad.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this mouse but it just stopped working. I bought it in June, it’s now October and I have not been using it often. It won’t connect to my laptop (also a Microsoft device) anymore.
No, I would not recommend this to a friendNot Good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is really cool and I love the touch scroll feature. However, it constantly disconnects. I use it for like 5 min max we very time and it just stops working. Out of frustration I’ve just stopped using it and went back to my trusty old wired mouse.
No, I would not recommend this to a friendCute but stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse stopped working after a week and I had to return it. It is really cute thought. I would not be able to recommend it though.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not impressed with how my hand had to hold it. Uncomfortable. Expensive for a mouse. Returned it.
No, I would not recommend this to a friendGood looking but not working.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome appearance design, however, really hard to use.
No, I would not recommend this to a friendgreat concept... that's it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color and feel and even build of the mouse is very, very nice. The concept of it flattening out is also very practical. But as an actual mouse (what it is intended to function as), it is very unreliable, ergonomically uncomfortable and much too small for the hand. And I by no means am a big guy with a big hand (5'9''). I unfortunately had to return this item and am very pleased with a new mouse that I purchased; the Logitech MX Master 3.
No, I would not recommend this to a friendDo not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it. Didnt like it. Not ergonomic and I prefer the cheaper surface mouse
No, I would not recommend this to a friendDoesnt always sync
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd say about 40% of the time the mouse doesn't sync to the surface, and I have to turn the mouse on and off 3 to 4 times to get it to work.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate you taking the time to reach out to us about the difficulties you've been having with your Surface Arc Mouse. To assist, we have some great troubleshooting tips via this link here: https://support.microsoft.com/en-us/help/4034571.
If you need any additional help with your Surface Arc Mouse our support team can also be reached here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
Microsoft - Arc Mouse - Poppy Red - Surface
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Its a little laggy and the glide on any surface is not very good and does not pick up all movement. Good for the price.
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy, it is not worth the prize, it has nothing special, feel cheap, the arch doesn't feel right on your wrists or hand, it doesn't slide smoothly on the desk tablet, it doesn't work when it is flat, it takes time to reconnects to bluetooth often.
No, I would not recommend this to a friendDon't work on 2015 HP pavilian
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably would work good but I have a older computer and it doesn't have Bluetooth... got the other works well...
I would recommend this to a friendMouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For me was not comfortable, I prefer normal shape, but my husband love the one that he has
No, I would not recommend this to a friendUncomfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable. I returned this mouse back to the store
No, I would not recommend this to a friendNot the best fit for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was most like just not a fit or match for me, I did return this item and purchase another mouse
No, I would not recommend this to a friendvery expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked ok but just hit comfortable and very expensive. better if with an inexpensive bluetooth mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for your honest review of the Surface Arc Mouse. We're sorry to hear that you are unhappy with the pricing. We are always striving to bring value to our customers in the devices that help them achieve more. We appreciate you giving the Surface Arc Mouse a try.
Kind regards,
Jessica
Surface Customer Care
Poor Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this Arc Mouse. Using Logitech mouse instead. Much more responsive that the Arc Mouse.
No, I would not recommend this to a friendUnnatural feel
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unnatural feel, no back button. Not as flexible as it looks in the pictures.
No, I would not recommend this to a friendawkward
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely awkward. No wheel for scrolling. Just uncomfortable.
No, I would not recommend this to a friend