Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Love this mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. It is so convenient being able to flatten it for storage in a case. Easy to set up and easy and comfortable to use .
I would recommend this to a friendA great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of the two mouse options for surface pro, this is by far the my best choice. Fits your palm for easy grip and use and best of all, folds flat for slim portability.
I would recommend this to a friendGood replacement for my older Surface Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While they don't have the most precision you can get, I love the form factor and ease of carrying around. I also like the new design where the scroll bar is essentially anywhere on the top of the mouse.
I would recommend this to a friendFavorite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best mouse I have owned. The texture is soft and smooth. Bluetooth is also nice. Now USB adapter to keep track of.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for the kind words! We're delighted to learn you enjoy and appreciate your new Microsoft Arc Mouse. From the improved design, feel, and overall comfort level, to the strong Bluetooth connectivity and wireless perks, we're happy to know you are enjoying it.
Best,
Brad - Microsoft Customer Care
Excel·lent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use it when I’m travelling, it’s very thin and light, so it’s Perfect. And when you curve it, it conecta to the surface instantly. Great product
I would recommend this to a friend2Thumbs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse looks fantastic, and it works better than any other wireless mouse I’ve tried. Two thumbs directly north.
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the way it looked. mine was hard to pair, and wouldnt keep the pairing. I got this for my 1st laptop Surface Book, which I did return as well as returned this mouse. I dont think it was sturdy and not all the great on the wrist.
No, I would not recommend this to a friendGreat little mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as replacement for an older mouse. Works great! Smooth and easy to use, connect and easy on hand.
I would recommend this to a friendMouse perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse for my Microsoft Keyboard. It is so nice to move all over my computer screen.
I would recommend this to a friendSo easy to use-and store in backpack!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little mouse it works so easily. It condenses so nicely to store in my backpack. Great to travel with. Plus I just love my color option too!
I would recommend this to a friendGreat for business travelers who want a mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! So nice to have a mouse that stores flat for transport! Works well for basic mousing needs. Totally happy!
I would recommend this to a friendDesign over Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Arc Design is awesome; the functionality is not. I love that the mouse flattens out to turn it off; I don't love the fact that the scrolling wheel is replaced by a touch pad on the mouse, one that barely works and is too sensitive to be very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
We appreciate you leaving some honest feedback about your experience with Surface Arc Mouse. Since you're a fan of the design of Surface Arc Mouse, we recommend checking out the Arc Touch Mouse. It has the same design with a more defined Bluetooth scrolling strip. Our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Mouse for Surface Pro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arc Mouse. It's so comfy and the battery life is long if you turn it off (by making it flat) when not in use.
I would recommend this to a friendGreat mouse, easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. I thought it was going to take time to get use to the structure of it. But it was really easy to use and I really enjoy using it.
I would recommend this to a friendGreat Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Love the ability to store it flat while traveling and flexing the mouse when using.
I would recommend this to a friendOut of this world excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse looks extraterrestrial and operates in such a way that is beyond earthly. An absolute buy when pairing with the Surface Laptop or any other Microsoft Product.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the out-of-this-world review! We're delighted to hear you're loving your Surface Arc Mouse in combination with your Surface Laptop. We hope you continue to enjoy the sleek design, and comfort of Surface Arc Mouse.
Cheers,
Jessica
Surface Customer Care
Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical about this mouse due to the price point. Still believe it is a bit pricy, however, I love the feel and design.
I would recommend this to a friendAverage Mouse?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Haris,
Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.
We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.
Best,
Heather
Surface Customer Care
Best Mouse Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is amazing. The ergonomic design got ride of the carpal tunnel & hand cramps I got with other mice.
I would recommend this to a friendChristmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Mom and her Surface Laptop. They pack well and don't require a usb dongle to use.
I would recommend this to a friend