Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Decent Innovation
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse is unique in the fact that it can be bent into many different settings. Only downside is if you have heavy hands that mouse will sometimes collapse when using it,
No, I would not recommend this to a friendLove the feel of this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this mouse everyday. It fits nicely in my smaller hand.
I would recommend this to a friendEasy to use bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I carry it in my coat pocket flat and then when I need it I just bend it and it comes alive. Tracks good and pairs easily with MS Surface Pro
I would recommend this to a friendCompact, folds flat for easy transportation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure if I would use this mouse. Now I find that I use it more than my finger or pen. I like the fact that it folds flat for easy transportation.
I would recommend this to a friendGreat slim mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it's flat when not in use so it stores in my laptop bag better. Easy to pair with my laptop and comfortable to use
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .It's great to hear that you're enjoying the portability of the Arc Mouse while you're on the go!
Best,
Tom
Microsoft Team
Works well, strange form factor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the mouse works well. It matches the surface laptop perfectly, which keeps with a consistent asthetic. The form factor for this mouse is a little weird, but after getting used to it its ok.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad you're enjoying the sleek design of Surface Arc Mouse in combination with Surface Laptop. We love hearing about how the design of Surface devices and accessories help our customers to accomplish more. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Great mouse for the surface
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse specifically designed for the Microsoft Surface. Between the ease of use and the ability to turn it off make the mouse great.
I would recommend this to a friendDoes what it is supposed to do well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer mouse. Responsive, folds flat to turn off and takes less space.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife bought this to go along with her purchase of the surface pro. she seems to like it no problems so far.I do like the ability that you can bend to your liking. does work very well.
I would recommend this to a friendI liked the last version best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not as big a fan of this version of the arc mouse. The buttons are not there and I like the feel of them. But it still works great and it’s nice that it folds flat for travel. I love the Bluetooth mouse option.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for your input on the device! We appreciate your honesty, and are glad that you're liking the mouse for it's portability and Bluetooth.
Kindly,
Victoria
Surface Customer Care
Unconventional Mouse but Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best part of this mouse is the way it stores. FLAT AND ULTRA THIN. PLUS ITS BLUETOOTH so no more ports occupied by small USB comm devices to get it too work. Sync it and done.
I would recommend this to a friendgreat product!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased another mouse prior to this one and i've been using this for 5 plus months and I'm still using the same battery...great product!
I would recommend this to a friendCrazy Cool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know anything about the mouse before buying it so when i opened the box to find this soft slim device like nothing i had ever seen before I knew it was meant to be!
I would recommend this to a friendsmall and flat in laptop bag.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted something small to go in my laptop bag. It had to be bluetooth because I did not want and adaptors to plug in.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear your new Microsoft Arc Mouse was the portable solution your were looking for! Its reliable connectivity and enhanced, sleek design ensures you never lose out on productivity, no matter where you travel. Thank you for sharing your experience with the community! We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
Just okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice mouse but there is a lag in the bluetooth connectivity is a bit annoying especially when you are busy or in a hurry. Overall, it is a good mouse. The ability to straighten it is great for travel.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you are loving the snap-flat design of the Surface Arc Mouse! Thanks for leaving us some great feedback, we would love to help you get your device operating smoothly. We have some tricks for you to optimize your Surface Arc Mouse so you don't experience this issue in the future. Please follow the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
These tips commonly can help solve any sort of connectivity issues you are facing.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Great Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has been such a convenience. It is easy to use and completely responsive. The color is fabulous.
I would recommend this to a friendSurface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse, by far best wireless mouse I have owned and it’s great to have a mouse that doesn’t take up another USB port
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bob – We're glad that this Arc Mouse is the best you've ever owned. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you get used to using the mouse it works great, not to mention it is compact to carry.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought a new computer. It is great how easy it is to transport seeing as how it folds down. My only complaint would be on the buttons it shows wear easily.
I would recommend this to a friendGreat portable little mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on Microsoft laptops but not on apple products, scrolling looks very choppy and not smooth. Also very portable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Zoe,
Thank you for taking time from your day to share your experience with us. We're happy to hear you are enjoying the portability Microsoft Arc Mouse provides. For connectivity and scroll wheel troubleshooting, we recommend visiting the following link, which provides helpful insights and tips on setup and personalization: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care