Customer Ratings & Reviews
- Model:
- CZV-00001
- SKU:
- 5859104
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Surface Arc Bluetooth Mouse's portability and design as major selling points. Many appreciate its comfortable feel, convenient size, and long battery life. However, some customers have expressed concerns about the smoothness of scrolling, the price point, and difficulties with right-clicking functionality.
This summary was generated by AI based on customer reviews.
Best Buy has the Greatest service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality I ever get comparing with other mice I have bought. Love it.
I would recommend this to a friendGreat mouse, no back button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've become addicted to a back button my mouse and the inability to easily go back on a webpage with the mouse leaves this only a 2 star mouse.
No, I would not recommend this to a friendGreat mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate that it gets alittle greasy and its not as fast as a wired mouse.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very manageable mouse and very accurate. I really like it.
I would recommend this to a friendMicrosoft Arc
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best Arc... i love it and love the color
I would recommend this to a friendAwesome mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is universal it is very nice I love it I will buy it again
I would recommend this to a friendGreat mouse. Love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great mouse. I especially like that it bends and snaps flat for easy storage.
No, I would not recommend this to a friendMouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t remember buying this it must have been a gift
I would recommend this to a friendGood overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it fits but kind of poor connectivity via Bluetooth on my Mac. Other than that, so far so good.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your experience with Surface Arc Mouse. We're sorry to hear you've been having some connection issues with your mouse. If you haven't yet we recommend checking this troubleshooting resource here: https://support.microsoft.com/en-us/help/4034571.
We hope that helps,
Heather
Surface Customer Care
It's a snap - mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ready, out of the box. Convenience, simple, stylish, accurate.
I would recommend this to a friendGreat Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, feel and Shape of this mouse. The ease of the use is Awesome!! Love it..
I would recommend this to a friend1 Neat mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first different mouse since the first cordless model. Super neat technology and fun to boot.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable wireless mouse. However can be easily misplaced once flattened out. Haha
I would recommend this to a friendGreat buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy would recommend to anyone looking for a replacement.
I would recommend this to a friendok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this mouse is ok and has a good feel my only issue is how the sensor in the mouse is off and has to be turned almost sideways to use.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Nic,
Thanks for letting us know about this. We are glad you are enjoying the device. However, the behavior you described does not sound like what we would expect from the product.
We recommend installing the Mouse and Keyboard Center Software, since it allows you to adjust settings related to how you use your Surface Arc Mouse. To download Mouse and Keyboard Center, go here: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.
If you are still experiencing the issue, reach out to your local Best Buy for assistance. Hope this helps!
Best,
Amanda
Surface Customer Care
Great Design, Matches Laptop Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with this mouse so far. I like that you can use your own batteries for it.
I would recommend this to a frienda well made and comfortable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft quality and great build in this digital mouse that is dependable and accurate.
I would recommend this to a friendGreat Mouse!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this mouse for our grandson. He loves how it turns on!
I would recommend this to a friendGreat replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for my original surface pro mouse I wore out
I would recommend this to a friendArc mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely useful for me to use on my surface pro whenever I want to scroll through pages
I would recommend this to a friend