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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 4401 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,401 reviews
  • Rated 5 out of 5 stars

    best mouse ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very ergonomic and easy to use-good even 25-30 feet away and low profile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is such a cool mouse. its comfortable and works great. everyone always complements me on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very durable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use my Surface Pro primarily for EMS patient care reports. So I spend a lot of time in the back of an ambulance. I have tried other surface mice but they kept popping open the battery cover everytime it fell during a transport. The Arc mouse is very durable and that it closes flat when not in use let's me slide it in my shirt pocket.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing how you love to use your Surface Arc Mouse with the community. We're glad this has been the perfect fit for your Surface device while you're working on-the-go. We're thrilled that the innovative fold-flat feature has been a huge bonus to allow you to travel easily while working. We hope this continues to be a great solution!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Convenient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and travel a lot which is great because it folds flat in my bag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my sleek mouse! Works perfect and it stores nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is your pointer finger exhausted?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, finger exhaustion is a reality in today’s world. I bought the Surface Arc Mouse because my finger tip was not as responsive. I found using a mouse was not only positioning my wrist and hand, but my posture improved. I’m no longer bent over or reaching to the screen to complete tasks.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that your new Surface Arc Mouse has made operating your Surface more comfortable and responsive. Thank you for sharing your experience; we hope you enjoy using it.

      Cheers,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for Windows 10 systems, works awesome with Surface but avoid HP !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple design and compact for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and configure. Easily compacts to pack away in my carry on for a road trip.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice mouse but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Incredibly portable, light and easy to carry. Cons: Sometimes I detect a little bit of lagging in the movement, but very reactive with the clicking of the buttons. That could be a problem, specially when you are trying to accommodate different things in a Power Point presentation. Also, it is not too comfortable when trying to grab this Arc Mouse. Specially for a person with fat fingers like me.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Carli,

      Thanks for taking the time to share your honest feedback about Surface Arc Mouse. We're glad to hear you're overall enjoying its uniquely portable design. We're sorry to hear you're encountering some difficulties with your mouse. Here are some great tips to help you get up-and-running. We value your experience, and if there is anything we can do to be of service, please don't hesitate to reach out to our support team here: https://support.microsoft.com/en-us/contactus/.

      Best,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Connects quickly and easily every time. Works well with pixel book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easily handling mouse my wife never has any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arc Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my hand/palm well. Easy to use. Glad I purchased this type of mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always connects reliably

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to activate by bending it, always connects reliably

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ONLY BUY IF YOU HAVE A STRONG FINGERS!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is small and feels good in the hand, as I wanted to have a second mouse to use alternatively from my bulky ergonomic one. I love the fact that you can flatten it to save the battery and arc it to turn it on. My only problem with this one (besides the heavy price), and it's a big one, is that you have to apply a lot of finger pressure when clicking. It creates finger fatigue and slows me down in my work because I cant click fast enough. Also, it makes an annoyingly loud clicking sound every time press either of the flat buttons. I can't use this mouse for longer than 30 min to an hour at a time due to the lack of ease of the buttons. Sucks because I like everything else about it. I'm beyond my window to return too. Double sucks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great!! Precise... the bend to turn on is great and just comfortable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and very portable since it straightens out to become completely flat. Works great!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad you're loving the sleek design of the Surface Arc Mouse. The fold-flat feature is perfect for storage, or taking on-the-go with your favorite Surface device. Thanks for the great shout-out!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse with great qualities and very comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Arc Mouse is likely the best travel mouse you can get if you want the most compact, no-fuss setup. The design and colors are outstanding, the build quality is fantastic, and it's just a very cool device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate all of the kind words! We're proud of the package we have put together in your new Microsoft Arc Mouse, and couldn't be happier to hear you are enjoying the portability, optimized design, color options, and build quality of your new mouse. From ease-of-use, to seamless connectivity, your new setup has it all. Thank you for taking some time to share your experience with us! We're glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse, slim off profile.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, easy bluetooth connection. Bought to replace 5 year old one that I wore out. Nice that its flat when off. Doesn't take up much roon in laptop sleeve. Haven't used for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for prolonged use imo. Makes it super easy and it fits almost anywhere.

    I would recommend this to a friend