Customer Ratings & Reviews
- Model:
- CZV-00065
- SKU:
- 6379967
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Mouse!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Portable, compact, everything it needs to be. A must for your Surface!
I would recommend this to a friendFantastic Mouse for Microsoft Users!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful mouse for Microsoft users. It pairs up to your laptop effortlessly following the simple instructions included with it. It is lightweight and ergonomic. A high quality mouse if you’re in the market!
I would recommend this to a friendPerfect mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to use with my Surface2 laptop. Looks and works great.
I would recommend this to a friendArc Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very smooth mouse, comfortable, good buy when on sale.
I would recommend this to a friendGreat portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a replacement for my old arc mouse and this new version is even better
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool, easy to use fits on pocket . Love it I have both colors
I would recommend this to a friendWorks great with my Surface Pro 8.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with my Surface Pro 8. It does take a bit of getting used to the shape of it, but it works when being able to make it flat to fit into my slim Surface Pro case.
I would recommend this to a friendGood for general use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK for Ofice-y stuff but not great for 3D or gaming, as scroll is quirky and clicking not what it could be.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to review the Surface Arc Mouse. We're so glad it's been a great tool to use around the office. We're sorry you're having some occasional issues. We have some tips and tricks to help optimize the use of your Surface Arc Mouse here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
If you should encounter any questions, we're always happy to help. Feel free to reach out by contacting us here: https://support.microsoft.com/en-us/contactus/.
Kind regards,
Jessica
Surface Customer Care
Takes some adjusting to
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product. Love the design and works great. Only issue I have had with this so far is that it connects by bluetooth and at times it disconnects and I have to manually go in and uninstall and reinstall. This has only happened twice since I purchased it but other than that no problems
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Rich,
Thanks for the feedback! We're sorry to hear you've been having to uninstall and reinstall your Surface Arc Mouse because of Bluetooth connectivity issues. To assist, we highly recommend checking out some of these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023522.
We sincerely hope that helps!
Best,
Heather
Surface Customer Care
cool af mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome mouse, took a bit to get used to but holy crap, now I want one for my home pc also people are jelly when I break it out, then "crack it" bending it turns it on lol, they are amazed haha
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're thrilled to hear you are finding your new Microsoft Arc Mouse comfortable to use! The lay-flat functionality is a true game-changer, and adds a level of portability not yet seen in the market. We're happy you are enjoying your time with it! Thank you for taking a few minutes to share your story with us. We appreciate your insight, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
I love the arc mouse surface edition!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So great to use & take with you folding flat! Well worth the money!!
I would recommend this to a friendCool Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the arc mouse. Its shape and usability is extremely chic and efficient
I would recommend this to a friendExcellent.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best peripheral I’ve ever used. Great idea and design.
I would recommend this to a friendGift for my grand daughter..!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another gift for my grand daughter to complete her new computer. She loves it!
I would recommend this to a friendOrganamic design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, easy to connect to my laptop, good design
I would recommend this to a friendWorks really well and doesn't hurt my wrist
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to use and ergonomic dosen't hurt my wrist
I would recommend this to a friendWorks great, but not if you have bigger hands.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse seems to be very high quality. Pairing with my new Surface was a breeze. The "invisible" scroll wheel is neat and worked pretty good. The only reason I'm giving this 3 stars instead of 5 is that this mouse is way too small for my hands. I have bigger hands and pushing the buttons is difficult because the mouse doesn't fit well in my hand. I think for someone with average or even small hands would like this mouse alot more. I might give it another try in a few days to see if I change my mind.
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality you would expect from Microsoft. Works great and we are very happy.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So fun to use and works great with the tablet! I use it for work and it helps with staying productive and not having to use the keyboard mouse. I love how it turns off when you flatten it.
I would recommend this to a friendSurface mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the shape of the mouse. It fits wonderfully in my hand.
I would recommend this to a friend