Customer Ratings & Reviews
- Model:
- CZV-00065
- SKU:
- 6379967
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Thank you Microsoft!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to travel with since the arc flatten and it is very very comfortable very pleased with this purchase.
I would recommend this to a friendForm Meets Function
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can flatten the mouse for travel, and pop it up to use it ergonomically. The color matches my keyboard and Surface Pen so nicely! Overall, I’m happy with it.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mouse I had is compatible with my hp laptop as well. It's really durable as well. Easy to connect. Great to use. Better to buy
I would recommend this to a friendSuper Cute Mouse!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to stick in your bag and go, I use this with my window surface tablet at work!
I would recommend this to a friendMicrosoft - Surface Arc Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great solid purchase. Works right out of the box, just as it should.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well with my Surface Pro. Easy to use and feels comfortable.
I would recommend this to a friendCool mouse
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is pretty neat in how it extends out flat to turn it off and store it, then pops out into an ergonomically functional shape for usage.
I would recommend this to a friendgreat quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the quality is great! the mouse has a matt smood feeing to it and i love the fecher were it turn off when you push it down , i recomend
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you are satisfied with your new Microsoft Arc Mouse! Whether it be the smooth matte finish and design, or even the lay-flat functionality, we're thrilled you have found it to be a beneficial addition to your workspace. Thank you for taking some time to share your experience with us. We appreciate your feedback, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
LOVE IT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4.5 stars ... would have got 5 stars ... it lost 0.5 stars because it could be a bit more price sensitive and come with panning function. Nonetheless, sleek design with forward thinking tech.
I would recommend this to a friendStylish mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stulish mouse for my windows surplface laptop, expensive though
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Except for few glitches it works well but misses horizontal scroll.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're glad you seem to be liking the Surface Arc Mouse so far. We're sorry to hear that you are experiencing some issues with the horizontal scroll. We recommend troubleshooting with out support team here: https://support.microsoft.com/en-us/contactus/.
They are more than happy to help you get your device running in tip-top condition.
Kind regards,
Jessica
Surface Customer Care
Taking the mouse to new levels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this new nmouse, It’s long overdue. Slim, compact, easy to use and works great! Absolutely recommend to anyone who has Bluetooth on your current surface or any laptop!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're glad you finally purchased the Surface Arc Mouse for yourself! It sounds like you're glad you did! Thanks for sharing your feedback and experience with us.
Kindly,
Victoria
Surface Customer Care
Easy to Use - Smooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a new mouse. Really like how doesn't have a button - comfort fit. All color options too. I purchased the Ice Blue
I would recommend this to a friendIn love with it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this mouse! It is perfect for a college student for the fact that is snaps flat and can easily go into a pocket or bag. Also, it is super comfortable in my hand.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Gena,
We're delighted to hear you're loving the innovative design of the Surface Arc Mouse. This is great for college students to take on-the-go from class to class with its fold-flat design. We wish you the best of luck at school!
Cheers,
Jessica
Surface Customer Care
Mouse perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse for my Microsoft Keyboard. It is so nice to move all over my computer screen.
I would recommend this to a friendPortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to carry for travel because of how compact it is. Ergonomically speaking though, this is not the most comfortable mouse to use especially for prolonged periods. You might also check on its compatibility with laptops. Sometimes does not play nice with non-Surface laptops
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey,
We appreciate you taking the time to leave your Surface Arc Mouse a review. We are sorry to hear you are not finding it to be comfortable. We will certainly let our team know that you feel this way.
As far as the compatibility goes, please be aware that the Surface Arc Mouse require Windows 10 on a Bluetooth 4.0 Host to connect. With that being said, you can troubleshoot Microsoft Arc Mouse issues here: https://support.microsoft.com/en-us/help/4033308/accessories-mouse-microsoft-arc-mouse-troubleshooting.
Best,
Rachel
Surface Customer Care
Great mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arc Mouse has fast and easy connectivity to my Surface Go. Super lightweight, so portable. I have not had any issues with it!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Jim,
We're happy to hear you are pleased with the performance and features of your new Microsoft Arc Mouse. Whether it be its lightweight construction, portable design, or simply its reliable functionality, we're thrilled you have found it to suit your needs. Thank you for sharing your feedback! We appreciate your insight.
Best,
Brad - Microsoft Customer Care
Works Well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very comfortable to use. The ability to lay it flat for transport is convenient. The color has a Grayish tint so don't expect it to be more Purple.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for leaving a review! We're delighted to hear you've been enjoying the versatility and comfort of your new Arc Mouse.
Cheers,
Heather
Microsoft Customer Care
Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mouse and adapted to the hand arc Comfortable to use
I would recommend this to a friendBest!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super smooth, compact and amazing overall! I was hesitant when I got my surface pro on getting an additional mouse and I am so glad I did!
I would recommend this to a friend