Customer Ratings & Reviews
- Model:
- CZV-00065
- SKU:
- 6379967
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Good replacement for my older Surface Arc Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While they don't have the most precision you can get, I love the form factor and ease of carrying around. I also like the new design where the scroll bar is essentially anywhere on the top of the mouse.
I would recommend this to a friendA great mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of the two mouse options for surface pro, this is by far the my best choice. Fits your palm for easy grip and use and best of all, folds flat for slim portability.
I would recommend this to a friendGOOD AN UGLY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the technology love the ability to put it in whatever shape fits you best and its functionality is a 5 plus stars There is something in the technology because here we are a month and a 1/2 past return date and it keeps dying no it's not the batteries. How about every 2 days it Disconnect from my system this is getting extremely annoying and I will be calling the Best Buy.
No, I would not recommend this to a friendBest Mouse Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is amazing. The ergonomic design got ride of the carpal tunnel & hand cramps I got with other mice.
I would recommend this to a friendLagi experience with macbook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not perfect compatibility for macbook device so much lag and slow
No, I would not recommend this to a friendExcel·lent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to use it when I’m travelling, it’s very thin and light, so it’s Perfect. And when you curve it, it conecta to the surface instantly. Great product
I would recommend this to a friendSo easy to use-and store in backpack!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little mouse it works so easily. It condenses so nicely to store in my backpack. Great to travel with. Plus I just love my color option too!
I would recommend this to a friendMouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical about this mouse due to the price point. Still believe it is a bit pricy, however, I love the feel and design.
I would recommend this to a friendGreat mouse, easy to use
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. I thought it was going to take time to get use to the structure of it. But it was really easy to use and I really enjoy using it.
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like the way it looked. mine was hard to pair, and wouldnt keep the pairing. I got this for my 1st laptop Surface Book, which I did return as well as returned this mouse. I dont think it was sturdy and not all the great on the wrist.
No, I would not recommend this to a friendDesign over Function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Arc Design is awesome; the functionality is not. I love that the mouse flattens out to turn it off; I don't love the fact that the scrolling wheel is replaced by a touch pad on the mouse, one that barely works and is too sensitive to be very helpful.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Dave,
We appreciate you leaving some honest feedback about your experience with Surface Arc Mouse. Since you're a fan of the design of Surface Arc Mouse, we recommend checking out the Arc Touch Mouse. It has the same design with a more defined Bluetooth scrolling strip. Our friends at Best Buy have one here: https://www.bestbuy.com/site/microsoft-arc-touch-mouse-black/1261563.p?skuId=1261563.
Best,
Heather
Surface Customer Care
Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these mice, I have two and this one is for my Mom and her Surface Laptop. They pack well and don't require a usb dongle to use.
I would recommend this to a friendGood, not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design, not the best mouse I have owned. It is ok.
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in college and it does what I need it to do!!!
I would recommend this to a friendNice mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for anyone who has to work online for any length of time. This mouse definitely will save wear and tear on your wrist.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you have found your new Microsoft Arc Mouse to be a beneficial addition to your modern workspace! We know hours of keyboard and mouse time can take a toll on the body, so we've designed your new device to help alleviate some of that pressure, and provide a sleek, comfortable user interface. We're thrilled you have found it to suit your needs! Thank you for taking a few minutes to share your experience with us. We appreciate it.
Best,
Brad - Microsoft Customer Care
Love the feel of this!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I work from home and use this mouse everyday. It fits nicely in my smaller hand.
I would recommend this to a frienddifferent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a little different but its growing on me. So far no issues.
I would recommend this to a friendNice mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It one of the best bluetooth mouse that I used before.
I would recommend this to a friendAverage Mouse?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this mouse is pretty average. The bluetooth has interference with wireless headphones, the sensitivity is off and strange to properly balance. You're better off with a Logitech mouse, and the overall feel of the mouse is not comfortable whatsoever.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Haris,
Thanks for the feedback. We're sorry your experience with Surface Arc Mouse was not what we've come to expect from our accessories. We want you to know we take all feedback from the community seriously and we'll be sure to pass it along to the rest of our team.
We also have a troubleshooting link here: https://support.microsoft.com/en-us/help/4023522, that could be helpful with adjusting the sensitivity of your Surface Arc Mouse.
Best,
Heather
Surface Customer Care
Exceptional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is truly one of a kind. It has a very natural feeling to it and the overall design and functionality are exceptional.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Billy,
Thank you for the kind words! We're proud of the package we have put together in Microsoft Arc Mouse, and are delighted to hear you are enjoying your experience. Whether it be the comfortable, natural feeling of the mouse, or the optimized functionality it provides, we're glad you are enjoying your time with it. We appreciate you taking some time to share your story with us!
Best,
Brad - Microsoft Customer Care