Customer Ratings & Reviews
- Model:
- CZV-00065
- SKU:
- 6379967
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ability to flatten the mouse for storage when not in use. I think this is a really cool feature. The only con I find with the mouse is that for someone with smaller hands like myself, the mouse is not as comfortable or easy to use.
I would recommend this to a friendGreat mouse for work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. I use this at work. Id really like the shape and feel of it. I highly recommend this for anyone using a high end mouse for their computer.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thank you for recommending this Microsoft Arc Mouse. We're glad that its comfortable feel fits your needs. We hope you continue to enjoy using it.
Cheers,
Chuck
Microsoft Customer Care
Won’t work with Mac mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to try with my Mac mini computer. Shipment was a little delayed and I never go around to trying it out until a few days after the new year. It connects when bent but won’t stay connected as soon as you set it down. Looks like I’m past the return window so a bit dissapoined.
No, I would not recommend this to a friendGreat mouse works well with my new computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although my new computer has touchscreen and there's a mouse pad on the detachable keyboard, this mouse is a very good match for the Surface Pro for when I am working at a desk. This mouse works very smooth and speeds up my time to complete tasks.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're thrilled that the Surface Arc Mouse has proven to be a great addition to your Surface Pro. We're proud to offer versatile devices with accessories that have the capability to transform your tablet into a full desktop experience. Thanks for letting the community know how much you love the Surface Arc Mouse!
Kindly,
Jessica
Surface Customer Care
Connects easily to Surface Book
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily to Surface Book. The collapsible feature is very nice and allows it to store easy in my bag. Color is kind of a mix between red and orange.
I would recommend this to a friendA great surface accesiry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The instructions don’t tell you that you need to arc the mouse to turn it on. In the quick start guide. After getting past that it works great
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
The added lay-flat technology of your new Microsoft Arc Mouse may require some getting used to, but we're happy to hear you have adjusted and are enjoying your time with your new interface! Thank you for sharing your experience with us. We appreciate your feedback, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
It’s something
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is my least favorite Item when I purchased my surface. It says it turns off when collapsed but, it doesn’t. It goes through batteries like crazy. Stick with the touchpad on the keyboard or buy a different Bluetooth mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Brian,
We're sorry to hear you're experiencing some unusual difficulties with the battery of your Surface Arc Mouse. We'd like to assist, and recommend reaching out to our wonderful support team here: https://aka.ms/AA4rbq6. We hope to hear from you soon.
Best,
Heather
Surface Customer Care
High tech mouse!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you haven’t tried one of these, pick one up before you knock it. This will give you a different mouse experience than you’re used to, but you’ll quickly learn to love it.
I would recommend this to a friendBoss loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boss had been using generic mice with her Surface...this one serves her travel purpose as well as higher functionality and style than the rest of the aftermarket accessories.
I would recommend this to a friendDecect mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have no jad any issues with this mouse. It feels a little sensitive to pressure abd since it turns off as flatted, i try not to put too much pressure on it.
I would recommend this to a friendIt's okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's okay, not too bad...maybe not worth the money. Really cool that you can snap it to make it flat and put it away but it's just a mouse...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're happy to hear you are pleased with your new Microsoft Arc Mouse. And, excited to learn you have enjoyed the added lay-flat feature! Its a real perk for any mobile workspace, and we're thrilled you have found your new device to be a benefit to your setup. Thank you for taking a few minutes to share your experience with us. We appreciate it, and are glad it was a good investment for you.
Best,
Brad - Microsoft Customer Care
LOVE the feel of this mouse compared to old school
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchases, though I haven’t received my computer, I love the customer service received at the store and how quick and simple the process was of getting my computer and mouse.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Erica,
Thanks for sharing your experience with us! We're glad that Best Buy's Customer Service has been incredibly helpful so far, and look forward to you receiving your Surface device!
Kindly,
Victoria
Surface Customer Care
Did not like
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an item that I wish I didn’t purchase…did not work good for me
No, I would not recommend this to a friendCool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is cool in the fact that it is battery operated, but, you do not have to remember to turn any toggle on off switches, just bend the mouse up for on or flat for off. Cool.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi David,
Thanks for the great shout-out. We're glad you're loving the innovative design of Surface Arc Mouse so far. We're proud to provide customers with this unique snap-flat feature, allowing for saving battery power, as well as impressive storage possibilities. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
Looks nice and stylish... but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and stylish. But.... Not as functional as others for the same price point. I end up using the track pad more. I regret buying this
No, I would not recommend this to a friendDors the trick ….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But doesnt feel as sturdy as it should. Works great and does what it is suppose to. Very compact and easy to travel with.
No, I would not recommend this to a friendVery sleek design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the idea of the touch trackpad and how it turns off to conserve battery life.
I would recommend this to a friendGreat battery life
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is so convenient. Sometimes you forget to turn your mouse off but with this it's so easy to do so, you just collapse it and it turns off. Very convenient!
I would recommend this to a friendWorks greatly!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft surface accessories design getting better every day. Touch controls works pretty well. I had the previous generation and like it a lot, this one much better
I would recommend this to a friendEasy companion tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mouse. It is lightweight and works for both left and right handers
I would recommend this to a friend