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Customer reviews

Rating 4.6 out of 5 stars with 4475 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,475 reviews
  • Rated 4 out of 5 stars

    Always a big supporter of the Surface Arc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 4-5 of these guys. They are great to travel with and are very reliable. Small and light they can fit almost anywhere. I have only had 2 issues. 1) earlier versions had a piece of plastic at the heel of the arc (closest to the wrist) that, if it came off or got lost, made it very difficult for the mouse to travel over most surfaces. 2) the latest version of Arc is very sleek but it has a problem in how the buttons function. As you hold the Arc and use the index finger to "click" while holding the mouse between your thumb and middle finger, there is a very subtle "pinch" that occurs on either the thumb, middle finger or both. After repeated use this can get very uncomfortable. Almost feels like dozens of razor cuts. The older designs did not have this "pinching" issue as the seams of the buttons were on the top of the Arc and not on the side. With the seams on the side, every time you click the buttons your are pinching yourself. I would recommend the older versions to anyone. This newer design is irritatingly painful.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We appreciate you putting in the effort to leave a thorough and detailed review! We're glad you've given us a ton of feedback on the Surface Arc Mouse, and have passed all of your feedback along to our team. If we can be of any help, be sure to email us at [email protected].

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    Don’t buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for long. Battery keeps dying very quickly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Way to small and just a weird feel

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    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely hated how this handled when using it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve never had a surface before now, and I find this mouse so neat! I love how it flattens to turn off and store! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only mouse I'll ever use. All others (and I have tried many) gave me hand cramps and in one instance the beginning of carpal tunnel syndrome. Then I found the arc and have never looked back. Comfortable, smooth movement, and I can use it with either hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Martin Alfaro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, works very well with new labtop purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior to Magic Mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a loyal Apple customer for the last 10 years, I have always thought that the Magic Mouse was the perfect mouse. After a switch to a Dell laptop for work (which I can not say the same glowing things when comparing to a MacBook) I thought I would have to go back to a clunky mouse. This is the opposite. Not only is it easier to travel with, thanks to the flatten to power off function, but it fits the hand better than the Magic Mouse. Everything else is just as easy as the MM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool wireless mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for someone that really liked this form factor of mouse, but wasn't able to get one themselves. That said, I have tried one before and see why they swear by it - it's very ergonomic, lightweight, and looks cool to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a Mouse!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse works great! But I truly just love the feeling of going to the store, seeing what I like, and walking away with my item. No delivery necessary. It's like Christmas, except you know what you are getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim fit mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite pleased with this mouse. I have utilized numerous mice for both personal and professional purposes, and this one stands out as the most adaptable. Its compact size makes it highly portable and convenient to store. The pointer responds promptly without any noticeable lag. I wholeheartedly endorse this product to anyone seeking a reliable and portable mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse. Highly recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several mouses. By far this one tops the list. It conforms to my hand nicely, it folds flat and fits nicely in my computer bag and battery lasts long. I absolutely love it and would highly recommend it. I will definitely buy this type mouse again if it dies. It is like the Duracell battery though it keeps going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite mouse!! It is the best! It’s sleek and ergonomic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Its cool to use Bluetooth instead of a separated transmitter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a wireless mouse that didn’t need a usb plug and this was exactly what I was looking for. I have a Microsoft laptop anyway so it was even better. I love the feel of the arc and how easy it is to store. Just simply snap it flat to shut down, and snap it in the arc to connect it to your device. I am very happy with this purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smooth and clean work of art

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels like a work of art, but after trying it for a few days, I'm returning it. If you need basic mouse functionality, this mouse works adequately. However, the lack of a center button and lack of side buttons make this seem over-priced and disappointing as far as performance. I do a lot of graphic design on my surface book and the lack of the center scroll button makes this mouse worthless to me. There is a nice feature of scrolling through pages when you swipe your fingers up/down or left/right, but it just isn't very precise at all, in comparison to an actually scroll wheel found on mice for less money. The way this mouse bends to activate is a nice feature too, but after using the mouse for an hour or two, I found it to cause hand discomfort much more than a standard mouse.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for your honesty! We're sorry the Surface Arc Mouse has not performed as you expected. We will be sure to share your feedback with our team.

      If you still have the device, you can customize sensitivity and functionality by downloading the free Mouse and Keyboard Center: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.

      Hope this helps!

      Amanda
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great Surface Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface arc mouse looks great. The full scroll plane works perfect. Love how it is able to turn flat. Needs a little bit of getting use to because it is not that comfortable, but overall a great pair for my surface book 2!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse that I have ever used. It was extremely fast to pair and dummy proof. I don't know why anyone would give this mouse anything less than 5 stars unless you're plan old electronically challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Touch sensor can need a little getting used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. Works and feels great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Awesome value from Best Buy! Thank you

    I would recommend this to a friend