Customer Ratings & Reviews
- Model:
- CZV-00065
- SKU:
- 6379967
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Very Nice Mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is perfect for my use in the field. Compact and ergonomically correct!
I would recommend this to a friendMICROSOFT MOUSE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.MY FAVORITE MOUSE, LIGHT. EASY TO USE, RESPONSIVE GREAT FOR TRAVEL WORK
I would recommend this to a friendGood concept, but not for regular use.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very fussy about computer mice and the design of this mouse seemed brilliant, and it is. However in practice it isn't as great as it could be. The flatness is great, the build quality is great, the swiping feature is great, it tracks great even on glossy surfaces, even the three-finger click is very handy. The two things that I can't live with is the stiffness of the buttons, and the open sides. The first problem Microsoft can fix, I don't see why the buttons are as stiff as they are. Not horrible, but I'm spoiled on Logitech products. The second problem is the arc shape which has no sides, so my thumb curls under the mouse. This becomes uncomfortable pretty quickly. It causes me to have to change my hold on it over and over, and since I use a computer quite a few hours a day that simply won't work.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mark,
We thank you for your honest when it comes to your Surface Arc Mouse experience. We have shared your review with our team to bring this to their attention, and for their consideration in the future, but if there is anything we can do to help make your experience better with your Arc Mouse, please reach out to our team at [email protected].
Kindly,
Victoria
Surface Customer Care
Ambidextrous Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend for anyone that needs that extra assistance for your wrist.
I would recommend this to a friendArtC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The MS Arc Wireless BlueTrack Mouse is great. I plugged it in and work instantly. It's very nice, comfortable and easy to use.
I would recommend this to a friendSurface pro mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse so perfect a must-have item makes work so much more efficient
I would recommend this to a friendSurface mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and recommended from comfort point of view
I would recommend this to a friendSurface go 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Delivered fast and working amazing
I would recommend this to a friendAccountant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feel if it Love that it slips easily into one of my computer bag pockets with no extra bulk.
I would recommend this to a friendLightweighted mouse with a lesser battery life
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely light-weighted and easy to carry, use. I have been using this for more than 2 years now but the battery life has been deteriorating at a steady pace that I am now changing the batteries once every 3 months.
I would recommend this to a friendAwesome mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Arc mouse--size, ease of use, easy off/on, Bluetooth connection, no plug in device to take up a USB port!
I would recommend this to a friendExcellent product for a reasonable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product for a reasonable price. It pairs easily with my Surface Pro and feels very comfortable in my hand as I use it
I would recommend this to a friendGreat mouse!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable mouse. Folds flat to easily put in my bag. Definitely recommend!
I would recommend this to a friendLove it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product for my surface pro. Its something I like everyone should get if they have a surface pro.
I would recommend this to a friendSleek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design and great product. A little bit small for my husbands hands. Perfect for mine though.
I would recommend this to a friendEasy to use and takes up no space at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want sure about the curved design, but this missed is great! Bluetooth and easy to carry when I travel.
I would recommend this to a friendNo middle button, good overall mouse.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim when folded and connects fast. However, there is not middle button.
I would recommend this to a friendDo Not Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the mouse for a few months now and I love the design and feel of the mouse. it feels comfortable and the right and left click of the mouse is not an issue for me. I use the mouse for my everyday work 6-10 hours a day. I have owned many Logitech mouse and keyboard in the past so I thought I would try the arc mouse. While I love the piece it self I hate everyday having to trouble shoot it constantly. at the beginning I would just finish my days using my laptop pad because it would disconnect after 4-6 hours of use. I would do all the trouble shooting and it would not connect again for the day. Then finally after the 5th time of changing the power it worked for two days and back to the same issue. Now it is not connecting at all. I disconnected it and tried to connect it again and no luck. it has been 3days now and have not been able to connect it or the time to do more trouble shooting. This is the most expensive mouse I have ever purchased and by far is the worst in connecting and the use I can get from it. I am using my years old from Logitech now. I understand I can provably get it to work eventually but for this price I did not expect this much trouble with it. I am thinking it is also the fact that is Bluetooth that it has so many issue with connectivity. I do not have time to keep trouble shooting it and I don't even know if I can return it or exchange it. I'm going to look if it has warranty to exchange it. I had high hopes for this mouse but it was a BIG disappointment.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We regret to hear that you have been having such difficulty with keeping your Surface Arc Mouse connected to your device. It sounds like you have done some previous troubleshooting, so we think it may be best to contact our support team for further assistance. Sometimes this can easily be solved by simply updating the firmware. Please don't hesitate to reach out here: https://support.microsoft.com/en-us/contactus/.
We are eager to hearing from you so we can assist you with getting your Surface Arc Mouse up and running!
Kind regards,
Jessica
Surface Customer Care
Don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Right clicking is super annoying. You have to very purposefully click far on the right side. 75% of the time it registers as a left click. I would take it back since it was so expensive if I didn't throw the box away! Bought a cheap one that is the old design with 2 buttons and slider in the middle at a quarter of the price of this junk mouse.
No, I would not recommend this to a friendThis is a second mouse like this I buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a second mouse like this I buy and I love the shape and quality plus it is easy to flatten and take it with me on a trip.
I would recommend this to a friend