Customer Ratings & Reviews
- Model:
- CZV-00065
- |
- SKU:
- 6379967
Customer reviews
Rating 4.6 out of 5 stars with 4401 reviews
(4,401 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Cool design, bad scrolling
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this mouse for it's foldable design. Great for traveling, always worked when activated, worked well on most surfaces. My only issue was the scrolling. Without a wheel it relied on touch and honestly I found it to be inconsistent. Ultimately I ended up going with the Surface mobile mouse since it has a low profile and a scrolling wheel. If Microsoft figures out the wheeless scrolling the Arc mouse would be a home run.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Finally, a comfortable mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is comfortable and tracks well. There is no switch. When you adjust it for use, it turns itself on. It found my computer in seconds. I have carpal tunnel and this mouse is the most comfortable I have ever use.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect mouse and it is built and made for traveling
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Ergonomic and good battery life
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mouse to replace another mouse that was too flat and hurt my hand. This mouse works really well and I’ve gone months without having to replace the batteries. The Bluetooth connection is great also. It doesn’t disconnect/reconnect frequently like others I’ve purchased.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Perfect for Travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected and easily connects to the Surface Pro. The design of folding it flat makes it easy to put in a backpack or storage. Love the product!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Different but nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant at first to get this thing just thought it was another fancy addition but since we were paying all that money for a new surface pro we figured we'd try it out and I'm glad we did. It's bendable, ergonomically useful and light. It will take some time to get used to especially with the scroll button because now it's digital but you'll like it.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the shape of this. No hand fatigue while using.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Flexible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the flexibility that allows for easy storage once done using.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Outstanding mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought my surface book. I love the way it conforms to my hand. I have arthritis and it is quite comfortable. I like that it folds flat when not being used and easily slips into my pocket or laptop bag without any bulk. I have to admit I also find the look of it very modern and unique and that being said it is an eye catcher as well as very functional. I would purchase it again..
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for reviewing your Surface Arc Mouse! We're so happy to hear that it's gone beyond your expectations, and we hope you continue to enjoy it!
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Great mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better then looking for a dongle use it for both my laptop and surface
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
GreatGreatGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreatGreat
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
A wonderful tool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Surface Arc Mouse is a 'must have' addition to the Surface Pro. I enjoy the ease of the touch screen, but the Arc Mouse opens many new doors, so to speak, and makes use much easier. I appreciate that a simple flex of the Mouse turns it in and off, maximizing battery life and making storage a breeze. Connecting via Bluetooth is simple. In short - easy to use and a wonderful tool!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Best mouse of all time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im gonna be sad to let this go. Its the best mouse ive used. Ever. I dont know how to replace this
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Best Mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mouse so much. I use it everyday for work and the battery life has lasted so long. I’ve only changed the batteries once since I’ve gotten it. I got an open box and have had absolutely no problems.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 5 out of 5 stars
Arc Mouse - awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft s Arc Mouse is a very smooth and responsive mouse- great form and aesthetics.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 2 out of 5 stars
Uncomfortable, no features to make it worth the $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a big fan of Apple products. Unfortunately, I took a job with a company that is all Windows. Going back to PC has not been fun. I really miss my Apple Magic Mouse. While the mouse can be used with Windows, the swipe and gestures that can be used on Mac are not available on PC without third party software, something that cannot be installed on a work computer. I have been looking for something comparable and found this. The good, the swipe to scroll works fine. The click of the mouse is satisfying. The mouse feels like it is well constructed and should last a long time. The bad. For my had, it is terribly uncomfortable. I am not sure why this feels so bad in the hand. It is not any bigger height wise than the mouse I am currently using, maybe it is just wider, but either way, it just does not fit comfortably in my hand. Second, while the swipe to scroll works fine, it does not appear that there are ways to customize the touch surface for other gestures. You can swipe left and right to scroll left and right, but the Magic Mouse allowed you to navigate back or forward on your internet pages with left and right swipes. This was much more useful for surfing and online research, especially since most web pages are designed to take up the page (there is no left and right scrolling on a web page). Because it is much less comfortable and has no more features than a basic $12 mouse, it is of no use to me. Back it will go.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Overall good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy integration with the Surface Pro. I find it mostly easy to use. I don't use a mousepad so in some cases it doesn't flow as nicely as I'd like on some surfaces that other mice do better on. As with all Surface accessories it is overpriced. The best feature to me is the fold flat for off and arc for on. When flat/off it is the lowest profile mouse I know of which is great for transporting it. It also has a nice form factor so it looks stylish if that's important to you.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your feedback and leaving this review. We're glad the device is able to save you space while traveling. We read every review, so we'll be sure to share your feedback with our team. To be sure your mouse is set up the way you like, try downloading the Mouse and Keyboard Center to have full control over your device's settings: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.
Take care,
Amanda
Surface Customer Care
Rated 5 out of 5 stars
Great mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse, the touch pad makes it like apples magic mouse, just wish it came with its own USB/bluetooth doggle, my computer is too old does not have blue tooth and a bluetooth adaptor won’t connect unless it is one specific to the device
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
New Microsoft Arc Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the updated version from the first iteration. It's great for travel, and easy to use with either hand. My only issue so far has been that the "right click" does not consistently recognize and I have to re-click multiple times, sometimes.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Works - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here:  https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care






