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Customer reviews

Rating 4.6 out of 5 stars with 4442 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 4,442 reviews
  • Rated 4 out of 5 stars

    Great design, travels well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. It snaps flat to easily fit in my travel bag. I like the innovative design. It’s comfortable to use. I do wish the resolution was a little better. I normally used the Logitech MX mouses, and this is definitely not up to their specs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, but doesn't work for me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this at a business I frequent, so I thought I would get one (actually bought two). Great design in that it turns off when in "flattened" position, and stores great in soft tablet case. The problem I had with it was to get it to right click, I had to press the very right hand edge of the surface area. Pressing anywhere else away from that right edge produced a left click. Very annoying. The other "con" was that "scrolling" with this is produces much less travel than a scroll wheel. Wearing my index finger out moving up and down a document or page. I decided to return both of them and go with a more traditional style mouse. Too bad, too. Really liked the slim design, and I would have learned to live with the scrolling difference. Three stars because of the great design. Otherwise it would only be one star.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Arc review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best on the market. I even use for my other non-Microsoft devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, comfortable. The battery lasts long. Easy to set up. You do not need to occupy your usb port. Smooth movement. Soft material. Very travel friendly. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse is so compact, light and easy to use and store. I enjoy it's different abilities to use with my surface pro. I love the fact that it comes in different colors and it matches both my surface laptop and my wireless keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as needed. Have had no issues at all. Its been over a couple weeks with constant daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks best buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse ever better than apple and it is cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and great for travel

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and I like the compactness of the device being slim and great for travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fun gadget that complements your Surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fun gadget, easily operated and smoothly operating (albeit a tad on the expensive side), the mouse is definitely worth buying to complement your Surface Book. Cost aside, it beats the heck out of the trackpad mouse built into the Surface laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for letting us know how you are liking the Surface Arc Mouse. We work hard to make sure our Surface accessories pair flawlessly with your favorite Surface devices. We're so glad you are having a smooth experience!

      Best,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very capable mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Arc Mouse, the first one went two years before the click switch gave out. I love the ability to scroll my screen horizontally and vertically without letting go of the mouse. The touch functions are smooth and consistent. The ability to turn it off by flattening it makes battery life very long, and it travels very easily. No cord, no USB dongle - just pair it and it works immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arc mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use comfortable for work nice product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! Very compact, convenient, and connects so well with the Microsoft surface pro.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse for Travel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin stylish design and light weight make this an excellent mouse for traveling, when I can overlook some functional shortcomings. I would not want it for everyday use due to the frustrating emulation of a scroll wheel. A real wheel works so much better. In order to right-click, I have to lift my left finger totally off the mouse. If my left finger is contacting the mouse, a right-click will register as a left-click. Software permits fine-tuning the performance. It fits my hand and is a fun novelty but I think I would prefer the Microsoft Surface Mobile Mouse. Bluetooth operation is excellent; no concerns.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim, light, and convenient to carry anywhere you go. An elegant mouse that snaps flat to turn off and turns on the moment you bend it. Suggest buying a case for your Surface Arc Mouse to keep from accidentally turning on and protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new favorite mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse! I love its simple design and lack of scrolling wheels and extra buttons. It works well in tight spaces and folds flat for transport. Battery life has been excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for traveling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, feels great- perfect for traveling. I bought a second one because I loved the first so much…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Fan of the MS Surface Arc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and responsive. It really is great for travelling. Since it flattens out, when storing in a case, it can be stored in the same compartment as the laptop, and its presence really cannot be felt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice mouse, I especially like the size and the portability it really makes it easier to travel with and the Fact that I wirelessly connect through Bluetooth is convenient.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the most reliable.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 10 months before it started not locking into the arch mode (on). Not used daily. Think about that and the price. Dealing with Microsoft now, to see if warranty will cover it. Otherwise, percision, battery life and portability are great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good as a second mouse to travel with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go during school or work, would recommend only for use when moving places a lot.

    I would recommend this to a friend