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Customer reviews

Rating 4.6 out of 5 stars with 4442 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 4,442 reviews
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, versatile, small, slim and functionality works smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse for the use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tbh a pretty good mouse, got it on sale in store because it was super expensive new and it turns out it was worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nifty Little Design for a Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it packs flat for travel, that was the main reason for getting this mouse. And it is still a full-size mouse. I find that it moves a little too easily across my desk but overall this is a minor complaint it connects quickly, the Bluetooth and works well with windows without requiring any extra drivers or software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bluetooth mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool design, very easy to setup and use, great feel in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse! I work at a hospital and this item easily fits into my scrub pockets. Very easy to use. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop mouse hands down.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little laptop mouse for on the go. I use it for work where i travel alot. Fits great in tight spots. Not to mention its unique design. I have 2 and i have yet to replace the batteries or have any problems. Owned them many years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace an older Logitech model that I used when I was traveling. This mouse is close to perfect with one significant exception. Construction is great, ergonomics are fine, responsiveness excellent and good battery life. The only drawback is the "click" area on the touchpad. There is no defined left/right mouse buttons and I have found that I frequently "left click" and nothing happens. If I reposition my finger, all is well. Hopefully, I'll get used to this quirk because this is the only thing preventing me from rating this as a "5".

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for providing us with your honest feedback. We're glad you're liking the innovative design of the Surface Arc Mouse. We'd like you to know we're here to help you get to know how to use this tool a bit better. Try checking out all the features of the Surface Arc Mouse here: https://support.microsoft.com/en-us/help/4037233.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse to take anywhere

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and super portable mouse, easy to carry around due to flat form factor when not in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the product- easy to use goes great with her new windows laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good travel mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use between work and home. So far is has been great as far as functionality. Comfort isn’t as good as others I have use but I love that is compact and easy to carry. It does it’s job well. It work’s similar to a touch pad which is great. The right click can be a bit awkward depending on hand position. Over all a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice comfortable bluetooth mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse and the folding concept. The tracking on any surface is very strong however, i have not tried it on glass. It stops working when not folded. One thing i would mention is that its a bit uncomfortable for my big hands. Its best for medium to small hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feel and nice tracking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little afraid of purchasing a $70 mouse but I was greeted by “Andrew” in the Brookfield, CT store. He allowed me to try and hold prior to purchase. If you like to palm your mouse this is the one for you. Very comfortable in the hand and tracking is great. Love it for use with my surface. Very portable. I highly recommend this mouse

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great shout-out! We're glad to hear our friends at Best Buy helped you find the perfect fit with Surface Arc Mouse. We are thrilled you are loving the unique arch as well as fold-flat design this has to offer.

      We hope you continue to enjoy your Surface Arc Mouse!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for my needs. I wanted one that wasnt bulky. I like that it curves to turn power on and flattens to turn power off. This feature make it easy to store and doesn't take up a lot of space. And the violet color is very pretty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim, lightweight, and good looking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is as much a fashion accessory as it is a functional piece of tech. The mouse looks even better in person than it does in pictures. The quality of the materials compared to my old MS Sculpt Comfort Mouse are vastly superior and feel really nice to the touch. The profile is lower than the Sculpt which is proving to be a more comfortable design. I also prefer scrolling on the Arc using touch rather than the Sculpt's scroll wheel. I can scroll vertical or horizontal in any direction. Clicking the touchpad on the Arc is easy. When I'm done using the Arc I can flatten it to turn it off and it looks even nicer when resting on the desk. I purchased the Arc to go with my Surface Pro 8. I haven't taken the Arc to the coffee shop yet and probably won't even though it's compact enough to take with me. I'll just use it as my desktop mouse. The only item of note is the clicking sound when you press the Arc's touchpad. It's noticeable. I won't say it's an annoying sound but it is noticeable. If your main priority is to have a silent mouse experience then you may want to look elsewhere. Otherwise, you'll be very pleased with the Arc Mouse. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite mouse of all time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse of all times. I had the previous model that needed the Bluetooth dongle. This one has Bluetooth and doesn’t require the dongle. Perfect traveling mouse. Snaps flat and turn off automatically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Form Over Function

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the concept of this mouse and I've been interested in it ever since Microsoft debuted the design a while back. It's good if you need something you're only going to use occasionally that doesn't take up too much room in your bag, but it starts to get annoying to use after about 10 or 15 minutes. The design is really cool and Microsoft does some clever things with it like having it turn on and off automatically. When it's folded flat I slide it into one of my backpack pockets and it takes up no noticeable space. The color choices match up to a lot of what's available on the Surface devices too, so it looks great next to them (I'm using mine with a Surface Book 3). The sensor isn't anything remarkable, but works fine. The clicker is a single button and also a touch pad and that does work well as far as detecting left/right clicks and scrolling up and down and horizontally. The issue arises in the ergonomics of it. The design doesn't really give your palm a natural place to rest on it, so I ended up almost clawing it most of the time. At the end of the day it's just not something you would want to use to get stuff done. I don't think there's necessarily anything wrong with buying this just for its looks because I still think it's really cool in spite of not actually enjoying using it, but I also think at this price point you have much betters options available.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Sam,

      Thank you for the feedback on your Surface Arc Mouse. Your input is valuable to our teams as they design the next generation of Surface devices. We hope you enjoy using it overall.

      Best,
      Chuck
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great mouse for everyday use and travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and it is comfortable, as well as becoming very slim when collapsed for travel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has a bit of a learning curve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. I like that it is fairly compact and can travel easily. It take a bit of time to get used to the feel of it and all of it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect on the go companion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse always connects and has a good range if you are using it with a projection/tv screen. the lay flat design when not in use makes it perfect for travelling as it is not at all bulky and very compact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this version.,, Bluetooth connection, ergonomic, space saver. I enjoy using it.

    I would recommend this to a friend