Customer Ratings & Reviews
- Model:
- CZV-00075
- SKU:
- 6379971
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Surface mouse
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse, by far best wireless mouse I have owned and it’s great to have a mouse that doesn’t take up another USB port
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Bob – We're glad that this Arc Mouse is the best you've ever owned. We hope you continue to enjoy using it. Best, Erica Surface Customer Care
Great portable little mouse
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on Microsoft laptops but not on apple products, scrolling looks very choppy and not smooth. Also very portable
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Zoe,
Thank you for taking time from your day to share your experience with us. We're happy to hear you are enjoying the portability Microsoft Arc Mouse provides. For connectivity and scroll wheel troubleshooting, we recommend visiting the following link, which provides helpful insights and tips on setup and personalization: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It’s great use and fast. The colors and the design is exactly like the picture. It helps the hand rest as well.
I would recommend this to a friendCrazy Cool Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know anything about the mouse before buying it so when i opened the box to find this soft slim device like nothing i had ever seen before I knew it was meant to be!
I would recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice mouse but there is a lag in the bluetooth connectivity is a bit annoying especially when you are busy or in a hurry. Overall, it is a good mouse. The ability to straighten it is great for travel.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're glad to hear you are loving the snap-flat design of the Surface Arc Mouse! Thanks for leaving us some great feedback, we would love to help you get your device operating smoothly. We have some tricks for you to optimize your Surface Arc Mouse so you don't experience this issue in the future. Please follow the instructions on our support page here: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse.
These tips commonly can help solve any sort of connectivity issues you are facing.
We hope this helps!
Kind regards,
Jessica
Surface Customer Care
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse when I bought a new computer. It is great how easy it is to transport seeing as how it folds down. My only complaint would be on the buttons it shows wear easily.
I would recommend this to a friendAcing the Arc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomic design is much appreciated. I prefer using the mouse pad, but this is definite necessity - particularly as my pad no longer works consistently.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're delighted to hear you are pleased with the performance and design of your new Microsoft Arc Mouse. We've built your new device to host a comfortable user interface, and to help ease the pain of everyday use. We're thrilled you have found it to be a beneficial addition to your modern workspace! Thank you for sharing your feedback with us. We appreciate it!
Best,
Brad - Microsoft Customer Care
AWSOME Mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a handy wireless mouse. Lay it flat and it turns off. Nice space saver. To turn it on just bend it.
I would recommend this to a friendWeird but cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weird to get used to but works really well and stores flat. Have not used it more than a couple months, but so far it works like a charm.
I would recommend this to a friendBeautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mouse. Responsive and easy to set up for my Microsoft Surface Tablet. It even works with my MacBook Pro.
I would recommend this to a friendGreat mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse. Easy to pair and I have had 0 problems with it. It folding flat is super handy for taking it with me.
I would recommend this to a friendnice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking an easy to use for my long work days goes well with my matching pen an keyboard
I would recommend this to a friendGreat add on with my Surface Go.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Arc Mouse. It works great and is ergonomically wonderful. I think that it is a must add on for your Surface anything. I won't travel without mine.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're so glad the Surface Arc Mouse has been a great tool to use in combination with your Surface Go! With its snap-flat feature, this little tool is perfect for taking on-the-go, just like the Surface Go was designed to do. Thanks for the great shout-out!
Cheers,
Jessica
Surface Customer Care
Great itwm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item. It is so convenient to use due to its shape!
I would recommend this to a friendmouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd mouse purchased.....love the fact that it stores easily and easy to activate
I would recommend this to a friendOn Dale
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale. Regular price is too high. This mouse is tops! Sale price was good!
I would recommend this to a friendDifferent Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Design takes a bit to get used to, bit it tracks well.
I would recommend this to a friendLike the simplicity of it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Collapse it to turn it off and store it in a shirt pocket. Then put the arc back in to turn it on and it fits well into the curve of your palm. Also like the scrolling feature without the need of a wheel.
I would recommend this to a friendBest mouse ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best mouse that I’ve ever used! When your finished using it, just make it flat and it automatically turns off!
I would recommend this to a friendNice Design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design but took some time getting used to it.
I would recommend this to a friend