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Customer reviews

Rating 4.6 out of 5 stars with 4442 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend

Customers are saying

Customers praise the Surface Arc mouse for its portability and sleek design. Many also appreciate its comfortable feel, convenient size, overall performance, and reliable battery life. However, some customers have expressed concerns regarding the smoothness of the scrolling function, the price point, and issues with right-clicking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 4,442 reviews
  • Rated 5 out of 5 stars

    Super cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and it is the coolest thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different but nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first to get this thing just thought it was another fancy addition but since we were paying all that money for a new surface pro we figured we'd try it out and I'm glad we did. It's bendable, ergonomically useful and light. It will take some time to get used to especially with the scroll button because now it's digital but you'll like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful tool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Arc Mouse is a 'must have' addition to the Surface Pro. I enjoy the ease of the touch screen, but the Arc Mouse opens many new doors, so to speak, and makes use much easier. I appreciate that a simple flex of the Mouse turns it in and off, maximizing battery life and making storage a breeze. Connecting via Bluetooth is simple. In short - easy to use and a wonderful tool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy integration with the Surface Pro. I find it mostly easy to use. I don't use a mousepad so in some cases it doesn't flow as nicely as I'd like on some surfaces that other mice do better on. As with all Surface accessories it is overpriced. The best feature to me is the fold flat for off and arc for on. When flat/off it is the lowest profile mouse I know of which is great for transporting it. It also has a nice form factor so it looks stylish if that's important to you.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your feedback and leaving this review. We're glad the device is able to save you space while traveling. We read every review, so we'll be sure to share your feedback with our team. To be sure your mouse is set up the way you like, try downloading the Mouse and Keyboard Center to have full control over your device's settings: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.

      Take care,

      Amanda
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Smooth, Comfortable, and Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved these Microsoft Surface Arcs ever since I bought my first Surface many years ago. They are smooth, comfortable in my hand, and very durable. I occasionally buy extras to use at my workplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless mouse for Surface Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streamline, easy to use and comfortable. Stays charged for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So annoying to use, despite ease of connection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this mouse a little under a year now and it did not live up to the hype or the price unfortunately. It’s very sleek and I loved folding it down to throw in my bag, but that was just not enough. For starters, it is difficult to use. It connects to my laptop so easily (very nice with no needed USB dongle), but the functionality is not there otherwise. I’m always accidentally scrolling, especially during presentations - it’s so easy to accidentally page slides ahead. Not great for client calls. Also, the material has gotten very grimy and covered in fingerprints - I don’t often eat at my computer and don’t have particularly greasy hands, so I’m not sure how it looks so dirty. I would not recommend this product, despite its fancy looks and ease of connection.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lacks presses scroll wheel function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a great, portable mouse that fits easily in my small Surface Pro carrying case without bulk. The only reason I didn't give it five stars is that it lacks the function of depressing a scroll wheel, which I use with some software. The frustrating part is that I asked about this specifically in the store before purchasing it. You have scrolling functionality (which the sales person may have thought I meant) by using the track pad on the mouse.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jerry,

      Thanks for taking the time to share your honest experience with us. We're sorry to hear that Surface Arc Mouse didn't come with the feature you expected. Although Surface Arc Mouse does not come with a traditional scroll wheel, you may find this guide helpful to learn all the gestures that this mouse recognizes: https://support.microsoft.com/en-us/contactus/.

      We hope this helps.

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Smooth Design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. Setup was really easy. Design is flawless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, easy to use, only negative it is costly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice portable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this only because it was easily thrown in my back pack. To be honest I was worried after reading some of the reviews but ended up being pleasantly surprised. The fact it lays flat helps make it easily transported. It is responsive and for the most part comfortable. I found if you try to hold it like a regular mouse it is uncomfortable but holding it off to the side and it isn’t that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sleek look and ergonomic design. The feeling is comfortable and you have full control of your mouse pointer. I recommend this item for those looking for a clean and wireless mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    User Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to the Surface Pro. Convenient and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected. Good price and quick shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and small and lightweight. Portable, easy to carry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft folding mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop deserves a new, sleek mouse, and this foldable sleek mouse with internal dondle storage fits the bill! So happy it was in stock! Love my local Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Idea with Bad Execution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really excited to have this mouse. It's very compact and infinitely portable. I wish it was more ergonomic, but the concept is fantastic and something I've always wanted. The downside is the software for using the mouse is pretty outdated. There's a lot of missing functionality that I would have loved to have seen from the moment i satarted using it. Primarily, there need to be more gesture options than ones that are currently there. The software for the spouse hasn't been updated in over a decade and it shows. It is limited 2 fingered gestures, which essentially means I can only scroll in four directions. It also means I can't use 3 or 4 finger gestures to control the rest of the Windows 11, which is unfortunate. Hopefully, a software update could add a lot more functionality in usefulness in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just a bend away from productivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a bend away from productivity. Battery is good and uses standard AAA batteries. Works every time if bend it into action. Folds flat and travels well. Only wish... the button action was silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect size. Small, light weight and very sleek

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Mouse Overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally this mouse is quite nice, but is missing a few key features that would add to the overall user experience. The mouse feels quite ergonomic generally even for my bigger wider hands and it ok to use for the most part. Unfortunately, since they removed the center haptic feedback, its hard to tell when you've started scrolling and what point you stopped scrolling. Moreover, there's unfortunately no workaround for the center scroll button hence you're missing an entire button compared to a conventional mouse. The best feauture of this mouse is how seamlessly it connects to the surface pro and how pleasing it is aesthetically.

    I would recommend this to a friend