Customer Ratings & Reviews
- Model:
- CZV-00075
- |
- SKU:
- 6379971
Customer reviews
Rating 4.6 out of 5 stars with 4391 reviews
(4,391 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers have good things to say about the Arc Wireless BlueTrack Ambidextrous Mouse, particularly praising its portability, design, and comfort. Many appreciate its convenient size, good battery life, and reliable Bluetooth connectivity. However, some customers have noted concerns regarding the smoothness of scrolling, the price point, and the functionality of the right-click feature.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Overall good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy integration with the Surface Pro. I find it mostly easy to use. I don't use a mousepad so in some cases it doesn't flow as nicely as I'd like on some surfaces that other mice do better on. As with all Surface accessories it is overpriced. The best feature to me is the fold flat for off and arc for on. When flat/off it is the lowest profile mouse I know of which is great for transporting it. It also has a nice form factor so it looks stylish if that's important to you.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for sharing your feedback and leaving this review. We're glad the device is able to save you space while traveling. We read every review, so we'll be sure to share your feedback with our team. To be sure your mouse is set up the way you like, try downloading the Mouse and Keyboard Center to have full control over your device's settings: https://www.microsoft.com/accessories/en-us/downloads/mouse-keyboard-center.
Take care,
Amanda
Surface Customer Care
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It took a few days to get used to it but once I did it worked amazingly
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Mouse when you want it, packs flat when you don't
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.compact, easy, and usable. No stupid dongle to plug in - just works. I don't know why MS is moving away from these great accessories.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Use everyday for work and is very easy to use and comfortable for my hand. Easy to pack and take with me whenever I go.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Great mouse for single device use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this mouse so much, I bought 2! Hate the fact that I had to buy two. Would be so much better if it could be switched between multiple devices. Obviously I could go into device settings and switch bluetooth, but I just have a dedicated mouse for my work and personal computer. At least they're color matched? Otherwise, stays connected, moves smoothly, does what it's supposed to do.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Easy to use and stores perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of this mouse, it lays flat for storing and is very comfortable when in use. It can bend to fit your hand. I have one, my husband has one, my son and daughter have ordered theirs. We are very happy with these.
This review is from Microsoft - Arc Mouse - Cobalt Blue
I would recommend this to a friendRated 4 out of 5 stars
Works - Most of the Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This bluetooth mouse is convenient, does not require a plug-in (dongle) and works most of the time when you learn to use it; there are not obvious buttons so there can be a learning curve to get used to the surface. My only complaint is that the buttons do not always work. I don't know why. When I plug my wi-fi mouse back in, I have no problems. I really don't want to you the only USB port for my mouse so I use this bluetooth mouse and the touchscreen when the mouse fails.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Greg,
Thanks for giving the Surface Arc Mouse a try. We're thrilled to hear that you're loving the convenience of the Bluetooth design! We're sorry to hear that you are experiencing some connections issues with your device, but know that we're here to help. We highly recommend troubleshooting your mouse on our support page: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-your-bluetooth-mouse. It could be as simple as restarting your PC to refresh the drivers, and checking on your mouse settings on your Surface device.
If you should still be experiencing any issues at all after troubleshooting, please don't hesitate to contact our support team here:  https://support.microsoft.com/en-us/contactus/. They will be happy to get your Surface Arc Mouse performing optimally!
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Surprisingly good mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised with this mouse. I was unsure on getting it but needed a new one for work. With the ability to turn it off by laying it out flat, makes it perfect to fit in a back pack. It did take a day or two to get used to it, as well as making a few adjustments to the speed I am really happy with this purchase.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 4 out of 5 stars
Very comfortable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse as an alternative to my Magic Mouse because I was getting hand cramps. This mouse is great! It's very comfortable for a bigger hand like mine, it's very smooth, and folds up to fit into a small pocket in a bag. I really love the mouse. Only reason for 4 stars is that the bluetooth is finicky sometimes and randomly disconnects for a couple seconds, but it comes right back. I'm not surprised because it is a Microsoft mouse paired to a Mac. But overall it's a great mouse!
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Mike,
We're happy to hear that you're enjoying your Surface Arc Mouse! As for the Bluetooth, we hear you. We'll pass that information along to our team. In the meantime, you may find this troubleshoot page is just what you need: https://support.microsoft.com/en-us/help/4023522/surface-troubleshoot-problems-with-surface-mouse-and-microsoft-surface.
Kindly,
Victoria
Surface Customer Care
Rated 5 out of 5 stars
Lightweight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great compact lightweight mouse to transport than a traditional mouse. If you’re a business traveler looking to keep weight and bulk down in your bag this is the way to go.
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 4 out of 5 stars
Flat mouse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it laying flat to pack. Kind heavy fot its size.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 5 out of 5 stars
Much better than the old Arc Mouse.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old Arc Mouse was not as good. I had problems with the left clicker on the old mouse. It stopped working and I had to toss 1 old Arc Mice. Too expensive to repair. And I still have the other one that has a left clicker problem. I am not happy! Best Buy should do something about this! Looks like a reoccurring problem. The new mouse is great so far. I am a little perturbed about the pricing. Apparently, the price differs on the color. This is not a good strategy. I bought 2 new Arc Mice in burgundy. I really wanted 1 ice blue and 1 cobalt blue. Went to my local Best Buy and they wanted to charge me an extra $26.00 to exchange 1 burgundy for 1 ice blue. No way. It's crazy! The burgundy color was the least expensive color at about $50.00/new Arc Mouse.
This review is from Microsoft - Arc Mouse - Burgundy
I would recommend this to a friendRated 4 out of 5 stars
Nice portable mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this only because it was easily thrown in my back pack. To be honest I was worried after reading some of the reviews but ended up being pleasantly surprised. The fact it lays flat helps make it easily transported. It is responsive and for the most part comfortable. I found if you try to hold it like a regular mouse it is uncomfortable but holding it off to the side and it isn’t that bad.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Cool product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool product! I love that it collapses flat so that it is easy to transport. The battery life is great and it is really easy to use. It matches perfect with the sleek design of the surface pro
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with Microsoft Surface Pro as I am left handed and not comfortable using mouse built in. Awesome device, folds flat so easy to slip into bag.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendRated 5 out of 5 stars
Extremely versatile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why didn’t anyone create a mouse like this YEARS ago! It flattens when traveling and fits into small cover slot with ease! Then folds up to ergonomically fit your hand!
This review is from Microsoft - Surface Arc Wireless BlueTrack Ambidextrous Mouse - Wireless - Ice Blue
I would recommend this to a friendRated 5 out of 5 stars
Cool mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is great for traveling I love how it connects automatically to my devices
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Lacks presses scroll wheel function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a great, portable mouse that fits easily in my small Surface Pro carrying case without bulk. The only reason I didn't give it five stars is that it lacks the function of depressing a scroll wheel, which I use with some software. The frustrating part is that I asked about this specifically in the store before purchasing it. You have scrolling functionality (which the sales person may have thought I meant) by using the track pad on the mouse.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Jerry,
Thanks for taking the time to share your honest experience with us. We're sorry to hear that Surface Arc Mouse didn't come with the feature you expected. Although Surface Arc Mouse does not come with a traditional scroll wheel, you may find this guide helpful to learn all the gestures that this mouse recognizes: https://support.microsoft.com/en-us/contactus/.
We hope this helps.
Kindly,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Responsive and Slim Mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Microsoft Arc wireless blue track ambidextrous mouse. I wore out the first after five years. This mouse is very responsive and easy to use. It flattens nicely for convenient compact storage
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Light Gray
I would recommend this to a friendRated 4 out of 5 stars
Good Bluetooth Mouse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to replace my old arc mouse that final stopped working. Having such great luck with my previous mouse I figured I’d give this one a try. So far it’s been good. I’m happy that I can Lou don’t have to plug in a Bluetooth adapter with my mouse. Only complaint I have is sometimes it seems like it goes into hibernation mode while I’m using it. Typically this isn’t a huge deal and doesn’t cause any delay completing my work.
This review is from Microsoft - Surface Arc Bluetooth BlueTrack Ambidextrous Mouse - Wireless - Black
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for being a long time fan of Surface Arc Mouse! We're delighted you're loving the long-term quality as well as strong Bluetooth connectivity. Please know if you have any questions or concerns with any of your Microsoft products, our support team is always happy to help! Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
Cheers,
Jessica
Surface Customer Care






