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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 539 reviews
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how lightweight it is and the ability to go tablet mode. I got the mouse and pen for it and am so glad that I did!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleek and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite laptop I have ever owned. Great product and hope it lasts me for 10+ years. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great system for a child going to prep school.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our daughter and she took to it rather quickly. Easy to use and fun watching her get to know the laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great Laptop, great quality. Its not just a laptop, it can also be used as a tablet. Not heavy at all and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super versatile!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what we need it to do and more! We purchased ours open box and couldn’t be happier! We will likely even upgrade within a year or two to support the newer line of products just because of how much we like this! The only feature this doesn’t include that we like on the MacBook is the one finger easy open design. This does require a little extra effort to open but doesn’t take away from the impact it has on the use we get out of it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Laptop out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Surface Book's for personal and professional use as well as recommend them to all my technology clients!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Finally got a Surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desktop died at home so decided to get a new Surface. Great portable machine and fast. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer and very user friendly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Amazing how quickly technology changes. Very easy to operate, should have upgraded a lot sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super great Laptop and surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally its a great laptop/surface easy to use totally recommend it for your first computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful laptop/tablet. Fast, lightweight and the color is amazing. This is the best laptop I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love the touchscreen and that’s its detachable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! I brought two, one for home and one for don in college. We love it. Works great for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow where has this been!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice advanced tablet/laptop. It reminds me of a MacBook except a detachable tablet and touchscreen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good 2 in 1 Laptop Tablet. Good for teenager helps him with school and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Great for our on the go business. Also great to set up for videos for the kids.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome product.. I replaced MacBook with it. Works awesome.. it replaced my MacBook and iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its honestly the best purchase, this review im writing its because its been more than 1 year and its still perfect!!! No complains. Sometimes we purchase something and realize all the cons afterwards i have none! At first i didn't like that theres no HDMA port but theres a usb cable you could buy that allows you to use a HDMA cable or it works by using bluetooth with the latest tv..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like everything about it although I'm probably not techy enough to need the pad functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes my work and my school more versatile and flexible I could multi-task it has the mode tablet two

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is light and easy to haul around. Loved the functionality and the face login is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it's a very versatile computer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it seems to be a really good computer! I don't know a whole lot about it yet but so far I love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Welcome to the Surface family! We're pleased to hear you've been enjoying your Surface Book 2! To help you get to know your new Surface, we recommend checking out this quick guide on using Surface and Windows here: https://aka.ms/AA4r433.

      Cheers,

      Heather
      Surface Customer Care Microsoft