Customer Ratings & Reviews
- Model:
- PGU-00001
- SKU:
- 6333202
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Love my surface book
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surface book was definitely a purchase I won't regret. This lap top/tablet is awesome
I would recommend this to a friend- Pros mentioned:Performance
Very fast and perfect for University freshman!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for son as University freshman and rated very high by universty for student sofware requirements.
I would recommend this to a friend - Pros mentioned:Speed
Incredible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ultra portable laptop with excellent build quality. Windows 10 works incredible, fast and reliable.
I would recommend this to a friend - Pros mentioned:Speed
Great speed and picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. It is fast and the picture is so clear. Great for running multiple programs at once.
I would recommend this to a friend Best Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the first, got another for our grad! He loves the diversity and ease of the tablet and/or laptop
I would recommend this to a friendvery easy -- larger keyboard
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at both sizes and decide on larger one. Much easier to type with larger laptop.
I would recommend this to a friend- Pros mentioned:Ease of use
Great device
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device is easy to use and extremely flexible One negative is the usb ports are too close
I would recommend this to a friend - Pros mentioned:Speed
Great for Working from Home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this so i could work from home, and it has worked great. Very fast and easy to use.
I would recommend this to a friend Used for school. Touch screen and pen work awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second surface book in the family. This one was purchased for my daughter to use for school. They need something with inking capabilities and this was what I got her. She was using a macbook pro prior and kinda wishes she had done a surface the first round. She says she loves the note taking on onenote with this PC much better than on macbook. I am just happy that it is working good and making her more productive in school.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for leaving a fantastic review for Surface Book 2! We're thrilled to hear your daughter is loving her new Surface, and that it's helping her be more productive in school! If she ever needs any tips on using OneNote for note taking, have her check out this link here: https://support.office.com/en-us/article/video-take-notes-in-onenote-d3185d6e-1d35-4665-9849-d1013339052b.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Great laptop/tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the multiple ways to use the Surface Book. The pencil is a nice tool to enter comments.
I would recommend this to a friend - Pros mentioned:Ease of use
Better than Macbook Pro
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could say that this laptop is way way better than Macbook Pro in school. So easy to take notes.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Meiko,
Thanks for the awesome shout-out! We're delighted to hear your new Surface Book 2 has made note taking a breeze! If you haven't yet, we highly recommend checking out Surface Pen and what it can add to your Surface experience for school work. You can check out Surface Pen here: https://www.bestbuy.com/site/microsoft-surface-pen-platinum/5859012.p?skuId=5859012.
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Performance
Excellent Laptop!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Excellent laptop! I would definitely recommend the Windows Surface over the MacBook!
I would recommend this to a friend I'm sold
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as an open box. Was less than half the price of a new one. Item said satisfactory condition, but was in excellent condition, so a win for me. Thought for sure I wouldn't like it and would end up returning it, but that's not the case, I love this computer, starts up fast and shutsdown even faster, I mean like 2 seconds. Faster than both of my desktops. I'm sold.
I would recommend this to a friendFast! Great for college work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo! Pen makes it a complete package! Love it as a laptop and even better as a tablet!
I would recommend this to a friend- Pros mentioned:Ease of use
Love the surface book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the surface book. Great reliable light computer. Easy to use. Would definitely buy again
I would recommend this to a friend Excellent for college student
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is what I want for going to college this year. 2 in 1 laptop plus the pen is great idea.
I would recommend this to a friendHmmm... I'm not sure... yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Surface for my son when he went to college. It BRICKED on him about 6 weeks after my geek squad expired... no boot... no nothing. There was no way to remove the memory without destroying it.. then after they destroyed it... and I got the memory stick there was no generic reader to get the data off it (microsoft reader was about $400 and store didn't want to buy it). I bought him another one... that's what he wanted... then my daughter wanted this. It gave us some boot problems initially (when clipping to keyboard and unclipping). So far it's okay... but I still have 2 plus years on my geek squad. see me 6 weeks after it ends.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for taking the time to reach out! We're truly sorry to hear you had some unique difficulties with your first Surface Book 2. We genuinely appreciate you giving Surface a second chance and we sincerely hope to not to let you down this time around.
If you ever run into similar issues with your Surface Book 2, we highly recommend downloading the Surface Diagnostic Toolkit using this link here: https://aka.ms/AA4r432. You can also connect with our team 24/7 from this link here: https://aka.ms/AA4rbq6.
Best,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Great work computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a teacher and this is exactly what I was looking for. Very portable and high build quality!
I would recommend this to a friend - Pros mentioned:Speed
Awesome computer for Programming!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this computer to write MatLab and arduino programs. It works very fast and efficiently.
I would recommend this to a friend - Pros mentioned:Speed
Solid device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect device for school purposes. Makes my life so much easier and is pretty fast as well.
I would recommend this to a friend