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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 539 reviews
  • Rated 5 out of 5 stars

    A Repeat Buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my fourth Surface Book 2 purchased in my family. I got it for my HS graduate for college after both his brother and mother have successfully used theirs for the last 8 months with no issues or concerns. The ability to be a full laptop, with a large detachable screen at 13.5" is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months, and it works amazing. Made even better by having the keyboard light up so I can still work during the night. Only thing I noticed was the screen getting a bit too hot during some times, which usually cooled down if I restarted the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Boi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this as my graduation gift for going off to college. It is very powerful and can run CAD programs wonderfully. Beautiful design. Kudos to the Microsoft team who developed this. I bought mine as Open Box - Excellent (certified) and it's absolutely perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school and it is fantastic. It's easy to use and has a long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Very nice 2 in 1 laptop and intel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is work perfectly I love my laptop and Intel at the same time no problems at all

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and quick. Still haven't figured out how to use the pen, but I'm sure I will.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use laptop revolution for tablet depending on your needs at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love this laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Have used it for college and online classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful 2in1 laptop with great capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Surface Book because my 2014 MacBook Pro has always been glitchy and was now starting to limit me as an artist. With that in mind all my programs run seamlessly on my Surface Book 2! It's also more comfortable for me to use, with a beautiful screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for drawing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of the detachable screen. I am in to photograph and the editing ability is fabulous. This did not come with a surface pen (sold separately) so I did order that from Microsoft. The pen makes it complete. I would recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Design

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, looks very fragile though. Must get the stylus to enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile and powerful laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a really great value. The functionality of the multiple laptop and tablet positions are very useful for different occasions. It’s got some pretty good processing power for a relatively cheap 2 in 1. Definitely worth what I paid for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice computer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter when she went away for college and it is serving very well. She does have some difficulty with opening sites for class that she can access on her phone dispite using different web browsers so not sure if glitch with system, computer or what. Overall a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Expensive but high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the equipment is excellent. Fastest computer I've ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great tablet/laptop combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good flexibility to use as a laptop or tablet. No issues. Light weight too

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Light laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the battery life and weight, just don't care for the small screen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love the ability to take off the keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really transitions between a laptop and a tablet, not flimsy at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy for me to get up to speed with windows10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very versatile laptop + tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I love this device. The keyboard has a nice feel, and the screen easily detaches for use as a tablet. We purchased an additional larger Samsung monitor, and it works seamlessly with the Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Surface Book 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good laptop. Bought for daughter for college.

    I would recommend this to a friend