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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 539 reviews
  • Rated 5 out of 5 stars

    Perfect for school!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with my surface. I was hesitant at first but then the Best Buy employees really helped me with my decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Book

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, very flexible lab top, gives you a different option than apple. It is more flexible and less money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Surface Book laptop has a good quality feel to it. I also like that it has USB type C port for fast transfer of files.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unpleased

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product almost a year ago and already have to replace it. My computer will no longer charge verified by multiple chargers. I went to best buy to confirm and get a replacement to which I was told that I would have to use my extended warranty even though my product still has the manufacture's warranty and that I would have to wait two weeks for a refurbished product. I called Microsoft and they'll be sending a NEW product in 7-10 business days. I also don't find Microsoft to be that user friendly as I use it a lot for school work but I've also never owned a Microsoft prior.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far I love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have so far is where the charging port is located on the side of the Laptop. Other then that it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buying process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying process was flawless. Product works well not sure what else to say about it. Went better than this stupid survey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my surface

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Based on my work, our tech team recommended this product to me. It is just amazing and the size and flexibility are second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer/tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty cool computer and tablet combo. Keyboard is fast to type on. The Mousepad is a little clicky but overall I'm happy w/ it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian's laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son. He loves it. It does everything he needs. Best Buy always has the best deals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Lightweight & has many features including ample storage for my personal / business use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tablet and accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPad Pro, the keyboard and the pencil are perfect tools for doing things in my daily routine. The new design is awesomely sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these surfaces

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many of these surfaces and never had issues with them. They are my favorite over the surface Pirs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer, I have been waiting for a long time. I recommend this to everyone who is looking for a good one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer - - all I need and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. HD screen and screen both removable as well as reversible for a presentation. Completely satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Electronics

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her new laptop for school and it has drawing capabilities as well. Grab one for yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer. I usually don't have a lot to spend on things like this, but glad I upgraded anyway. It was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovable little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy! The tablet does die quicker than the laptop version, but overall super happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite tablet! Works great as a large tablet or laptop alternative with the keyboard. So crisp and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall laptop for school.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this laptop during an IT certification course and it made doing homework and reviewing class material very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my first surface 2 keyboard had issues I was sad. I love this laptop and now on my second one. Very nice laptop.

    I would recommend this to a friend