Customer Ratings & Reviews
- Model:
- PGU-00001
- SKU:
- 6333202
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Surface book 2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Habe had it for about a month, but it seems to work fine. Purchased it for my son to use at college. We bought the extra warranty, just in case. Should know more about it in 6 months or so.
I would recommend this to a friendGreat for artist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a graduation gift for a future artist. The best part about this you can remove the screen from the keyboard.
I would recommend this to a friendGreat laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My nephew loves his laptop when I gave it to him he was so excited.i know it will help him with his studies in college
I would recommend this to a friendI have always wanted this computer,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the surface pro and when I seen this one on sale I had to get it. Great computer no complaints
I would recommend this to a friendGreat overall computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery doesn't last for as long as I would like and I have had an issue with the login screen freezing up, but otherwise it's an awesome computer. I'm really hoping it lasts considering how pricey it is.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi June,
We appreciate you taking the time to reach out! We're sorry to hear you've been having some difficulties with your Surface Book 2, and we'd like the chance to help. First, to help maximize the potential of your battery life we recommend checking out these tips here: https://aka.ms/AA4r434.
Additionally, we recommend installing the Surface Diagnostic Toolkit, which you can do here: https://aka.ms/AA4r432. We think the diagnostic toolkit can help provide some insights and solutions to the difficulties you're having with logging into your Surface Book 2.
Best,
Heather
Surface Customer Care
A little pricey but great overall system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have liked to see a little better pricing. The system itself is very impressive and I do love the features.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tony,
Thanks for leaving some feedback for Surface Book 2! We're pleased to hear your new Surface has impressed you with all its unique features and system qualities. We always love to hear from the community on how we can improve on our devices, and we'll be sure to pass your feedback along to the rest of our team.
Cheers,
Heather
Surface Customer Care
Great features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier with this laptop we did our homework but we had great assistance with Best Buy store personnel.
I would recommend this to a friendawesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy we bought this. It is so convenient and thin! works great for nursing school. exactly what I wanted
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy these for my medical practice. Out of 150, we have only had issues with 3-4. Excellent product.
I would recommend this to a friendGreat Laptop/Tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this computer for work and for digital drawing. It is a great device and super happy with my purchase!
I would recommend this to a friendA great computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a replacement for her first Surface. She loves the new and improved Surface.
I would recommend this to a friendEasy to use!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Sometimes the screen has issues detaching from the keyboard but other than that it works great!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thanks for the 5-stars! We're delighted to hear you're Surface Book 2 has been easy to use and that you're enjoying your new device. If you continue to have difficulties detaching the screen from the keyboard, we recommend checking out this troubleshooting guide here: https://support.microsoft.com/en-us/help/4023472.
Cheers,
Heather
Surface Customer Care
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m going to college in the fall and this laptop really fulfills all my needs for next school year.
I would recommend this to a friendExcellent computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter headed to college. Looking at Mac’s, however this has everything all in one.
I would recommend this to a friendGreat for College
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Has everything you need as a student! Especially capturing a document by just taking a picture.
I would recommend this to a friendNice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This surface rocks. I love this item. It is great that the screen can off fro the keyboard.
I would recommend this to a friendMy daughter loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is off to college in a week and I know she’s completely prepared with the laptop we chose.
I would recommend this to a friendBest laptop ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best laptop to own. It does everything I need it to do and I would recommend it to anyone.
I would recommend this to a friendgreat computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my 11 year old granddaughter. She loves it. So many features! Definite advantage for school.
I would recommend this to a friendFor business employee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hired new employee and they are benefiting from using this tool. It does what we need it to.
I would recommend this to a friend