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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 539 reviews
  • Rated 4 out of 5 stars

    Love the size

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer...fun to detach and use the stylus...my only complaint is the charger its easy to break since its a magnet...mine had to be replaced after 6 months just because

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer with long battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to move from a Mac to PC. Glad I chose the Surface. Compact, tablet yet full laptop function.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for leaving a review! We're pleased to hear you decided to go with Surface Book 2! We know switching systems can be stressful sometimes, and to help with have a great guide on getting started with a new operating system here: https://aka.ms/AA4r435.

      Welcome to the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product for online classes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up for my online courses. I love that I can use monitor as stand alone e tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty nice tablet. I like it as a laptop but as a tablet it’s too big. The concept is great and I thought I would like it, but after a couple of weeks I realize it’s too big.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for anything

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend this product for anyone that needs a computer. Cool features as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt the best business device I have owned. Convertibility is killer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good hybrid of a laptop and a tablet. What else do you want as it was a gift for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deal Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, works well. The facial recognition sometimes doesn’t work and can be annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a great feel when carrying as a touchpad and the keyboard connection is one of a kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface book

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop, I use for school personal work etc, great quality etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop I’ve ever had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly my only complaint is I wish it had a second usb c plug other then that it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS surface book 2

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer so easy to use. Keyboard is great and so is the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality College Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these My Son and daughter both like them for their school course load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best device in the market

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device in the market. Good pricing, good quality. easy use for all ages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does everything needed in my life, from fantasy football to paying bills online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer....has everything you would need. I would buy again in a heartbeat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for all uses.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item with confidence of it many functions to meet my everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues, no problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some program issues. Geek fixed. Wish Best Buy had a better phone system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoy everything about this item, could be lighter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, sleek, and easy to use. Could be lighter...slightly heavy for its size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop and tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of this laptop and tablet in one. Great for work and school

    I would recommend this to a friend