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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 539 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granddaughter recommended this and it is wonderful. Easy to use and affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product. been using it since year and a half no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love the fact that you could detach from keyboard and use as tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, but smaller screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, but screen is a little small for working at home purposes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Been perfect sofar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use , Very user friendly. Does everything I need and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Surface Book 2

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter weight and more portable than any Laptop I have ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Surface Book!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a beginner! I was impressed by the quality of this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the detachable keyboard. Fits in my work bad perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek aptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and extremely wonderful product for one to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for trying to get work done or just surfing the web.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for college bound kiddo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for our son heading to college. He’s very happy with his choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Surface

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very skeptical of laptops but the Surface has proven to be great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school, very fastb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still having some residual problems where the scroll bar won’t work and then if I try to turn my computer off it says there’s a background app running.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to reach out. We're sorry to hear you're having some difficulties with your Surface Book 2. Our support team would love the chance to assist, and we're always available through this link here: https://aka.ms/AA4rbq6.

      We hope to hear from you soon!

      Kindly,

      Heather
      Surface Customer Care Microsoft

  • Rated 4 out of 5 stars

    Fantastic Computer for Person on the Go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchsed the Surface because I am constantly on an airplane. It is light enough to carry, yet durable enough to withstand being tossed around.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my brother. Good and stylish laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome laptop and would definitely purchase again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    anyone can use this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop mainly for photo editing, the quality is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased this has so much memory for a laptop. Very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the durability of a laptop and the flexibility to be a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall. Does take some maintenance to keep the keyboard attachment I working condition.

    I would recommend this to a friend