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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 539 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the durability of a laptop and the flexibility to be a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is super light l weight and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Surface Book works great. My son is using it for College.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great. Wouldn’t recommend anything different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast quick easy to use . I love this product . Great overall buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant purchase and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product recommended by Best Buys was a good decision. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A fast, low profile notebook.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fastest PC I have ever used. It boots up very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was exactly what my daughter needed for grad school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and features. Detachable screen is a

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and features. Detachable screen is a huge plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Book 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff really accommodated my needs which I appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great , I Like it! Will recommend it.... ............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who is starting college. He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does everything I need.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal for a has enough memory. Does every thing I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it. Great for college student. Great storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Surface Pro3 for a while, so this is an upgrade for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it works great and I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the money not so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surface Book 2 is a neat idea but I bought an 8 gig 256 gig solid state drive machine. It’s severely under powered and seems to lag when I’ve got more than a couple of programs running. Example: PDF Viewer, the mail app and excell and this little gem locks up. The reason I bought the Surface was partly due to the marketing and also due to the small compact size. I’m sure it has its place and it does have a great video quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you taking the time to reach out about your recent experience with Surface Book 2. We're sorry to hear you've had some difficulties with the performance of your new device. This is not what we've come to expect from our devices, and we recommend checking out these troubleshooting tips here: https://aka.ms/AA4rbqi.

      If you continue to have the same difficulties with your Surface Book 2 after going through the troubleshooting guide, please feel free to reach out to our team here: https://aka.ms/AA4rbq6.

      Best,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Very xool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good very nice like the screen it is perfect for my knees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this computer! great for school!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it and everyone was extremely helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love this style of laptop. I would recommend to all

    I would recommend this to a friend