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Customer Ratings & Reviews

Your price for this item is $1,274.99
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The comparable value price is $1,499.00

Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 539 reviews
  • Rated 5 out of 5 stars

    Great for editing videos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan to use for college/ business major and cinematography

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the options of tablet features with laptop capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had this and my son needed one so he chose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great laptop! Very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, great price. Works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college. It does everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product by Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent product by Microsoft. Just buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a surface Pro and wanted to try this. I love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for class

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for college student. Great note taking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product bought it for my sister and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graduation gift for my granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. It is her first year of college. Xxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves her Surface

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her 1st new computer for college!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful laptop it’s perfect for a college student!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very versatile Microsoft computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely an excellent item. Recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing all around laptop tablet hybrid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has honestly been the best purchase to date!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer, acts up sometimes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes there appears to be a glitch when powered on. And sometimes is much slower than expected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for collage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer if your looking to upgrade from high school Laptop to Collage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid level labtop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was perfect for what I needed. Overall labtop is very versatile, replaced my tablet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit overrated.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all of the advertising and hype that I have seen surrounding the Surface Book I was expecting spectacular but it didn’t quite rise to that level. It is an overall good laptop, but nothing to write home about. Maybe once I get the Pen my opinion will change, but for now I would just rate it as average.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The screen respond time is delayed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it can be frustrating due to it should be able to run simple programs and instead it crashes and exits out the app. But when battery gets to about 30 the screens key board acts up, sometimes you can't even type and instead a restart is needed holding down the power button.

    No, I would not recommend this to a friend