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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.00

Customer reviews

Rating 4.6 out of 5 stars with 353 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Surface Book 2's ease of use, performance, and long battery life. Many appreciate its versatility as a tablet and laptop, highlighting the lightweight design and impressive graphics capabilities. However, some customers find the price to be a significant drawback. A few users also noted that the device can get warm during extended use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 353 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Laptops but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason that I give 4 star is that price is little too expensive but very satisfied so far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    great resolution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, the best thing about is the speed and the resolution but not the best battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit expensive but a must if your into a full functioning windows tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally i found the perfect Surface Book 2 - 13.5" / 16GB / 512GB.... in sale. Still a high price, but just what i need. So, i went for it. Am happy I dont need to use an extra memory (that keep sitting in the way!) Surely Love it that i can use it as a big great tablet... *smile* Thank you Microsoft, and surely Best Buy for the big discount. You make me happy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad you found the perfect fit with the Surface Book 2 512GB SSD! Thanks for the shout-out, we appreciate you sharing this with the community. We're happy to provide customers with an incredible tablet experience, that easily transforms into a laptop as well. We're thrilled you're enjoying your new device!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey, but super nice display and the battery life is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great look and feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast, easy on the eyes and awesome form factor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent PC for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing my work on the road, its light and great power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS COMPUTER IT HAS THE BEST GRAPHICS AND IS SO NICE

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile laptop A little pricey Even case is expensive Satisfies college requirements

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surface book does everything and more than I expected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best graduation present ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got the Book over the Pro. So much more

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as laptop and awesome as drawing tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is smooth and fast! I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Book 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say enough good things about it. Screen is vibrant, camera is great, keyboard good touch, touch pad doesn't get in my way too much. Haven't had a chance to really use the pen but can't wait! Battery life isn't as long as they claim, but it's better than Lenovos that I've had. Love that it has both types of USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop (and the tablet)! I have a 16 GB memory with 512 GB SSD. It is lighting fast while rendering web pages and makes the whole browsing experience enjoyable! The display is pretty sharp and the facial recognition login works all the time!! I would highly recommend the product to everyone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have liked usb ports on screen for when it is detached from keyboard base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THE SURFACE BOOK 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop i have use on my life , I have to admit that surface book 2 allow me to work such as video editing but i would like to see at least a GTX 1080 TI , is a such powerful GPU from the first generation, also a 6 core intel CPU allow you to do more stuff .

    I would recommend this to a friend
  • Pros mentioned:
    Tablet mode

    Rated 4 out of 5 stars

    great versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it comes apart and I use it as a tablet more than I thought I would!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Cool design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little machine. Great for students or office.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it long but from what I can tell it's going to be a winner!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your review! We're happy to hear you're loving your Surface Book 2 so far. If you ever find yourself needing assistance, our support team is always available to help: https://aka.ms/AA4rbrl.

      Best regards,

      Sharmaine
      Surface Customer Care Microsoft